Bill is extremely professional and very helpful during
the time we ordered the car until it came in
the time we ordered the car until it came in
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by resnat1
Dec 28, 2021 -
Crown Eurocars of Dublin responded
Thank you so much for your wonderful review! We are so glad that Bill provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!
The entire experience from start to finish was great. I
drove a few hours to look at the car, and to test drive, and wanted to take a day or so to think about the purchase as I was looking at another brand
drove a few hours to look at the car, and to test drive, and wanted to take a day or so to think about the purchase as I was looking at another brand of vehicle as well. Bill did a great job of providing all the necessary information, and was not pushy in any way for me to complete the purchase that day. After looking at the other vehicle, it was ultimately the service I received from Bill Stevenson and the Crown team from the initial interactions, and thereafter that helped make my decision. I completed the purchase remotely with ease, and Bill drove the car over 3 hours to me, and picked up my trade so that I didn’t have to drive back to Dublin to complete the purchase. I have never had a smoother transaction, nor more professional service than I did with Bill and the Crown team. I recommended Bill to several family members during Christmas dinner; he is that good. Thank you for everything!
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by Pittfan2885
Dec 27, 2021 -
Crown Eurocars of Dublin responded
Thank you for taking the time to leave us this wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Bill provided you with a pressure-free and exceptional experience! He will be delighted to know that you greatly valued his service. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!
Excellent and take great care of you. Highly recommend
this place to anyone that needs a car
this place to anyone that needs a car
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by Hniller
Other Employees Tagged:
CJ Sexton
Nov 30, 2021 -
Crown Eurocars of Dublin responded
Thank you so much for your wonderful review and recommendation! Providing top-notch service is always our goal, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!
My husband and I decided to upgrade to a luxury vehicle.
Youssoupha Mbao greeted us at the door and guided us through the process of driving our own Mercedes. He was patient and pleasant to work with. We ne
Youssoupha Mbao greeted us at the door and guided us through the process of driving our own Mercedes. He was patient and pleasant to work with. We never felt pressured or rushed. Since driving home, we had a couple of questions and Youssoupha answered them promptly guiding us over the telephone. Everyone at Crown Eurocars of Dublin was attentive and stopped to introduce themselves and their role. They truly made the entire experience more than what we ever imagined and exceeded our expectations. Thank you!
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by lmunch
Other Employees Tagged:
Youssoupha Mbao, CJ Sexton
Nov 10, 2021 -
Crown Eurocars of Dublin responded
Thank you so much for your amazing review! Providing a seamless and exceptional experience is so important to us, and we are delighted that Youssoupha's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you and your husband the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
We had such a great experience buying our new car at
Crown Eurocars of Dublin. Collin Chakeres was so knowledgeable and kind. He was definitely a great example of customer service at its best!
Crown Eurocars of Dublin. Collin Chakeres was so knowledgeable and kind. He was definitely a great example of customer service at its best!
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by srizor1959
Nov 08, 2021 -
Crown Eurocars of Dublin responded
Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Collin provided you with exceptional care throughout the process. He will be delighted to know of your very kind words. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!
Nov 08, 2021 -
srizor1959 responded
Thank you!
Susan
Excellent service by a friendly, knowledgeable and
professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommen
professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommend.
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by tnparker926
Oct 28, 2021 -
Crown Eurocars of Dublin responded
Thank you so much for your wonderful review and recommendation! We are so glad that our team could provide you with the quality service that you deserve! We are honored to have had the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.
Dec 23, 2021 -
Crown Eurocars of Dublin responded
Thank you for your review. I can assure you that your issue did not fall on deaf ears. Our accounting department has been working diligently to get this processed. Yes, the previous owner did give us the lending institution where they financed the vehicle and we paid that loan off. Unfortunately it turned out there was a second lien which certainly slowed the process but it has all been handled and both the title and registration are in a FedEx package on their way to you.
Marc Wigler, President & GM
Dec 16, 2021 -
tnparker926 responded
This is an update to my previous review. I received a good experience when purchasing the vehicle. However, I was later disappointed when I was told the dealer would handle the transfer of my registration and after a month went by this did not occur. I checked with the BMV and was told "dealers will tell you anything to sell you a car". I then discovered that I was sold a vehicle that still had a lien on the title from the previous owner. I have been unable to register the vehicle after almost two months of purchasing it because I keep getting the run-around as to when this will be resolved. This dealership is great at selling vehicles but not very good at responding to issues. I even tried to speak with a manager after repeated attempts to get the correct information and got dumped off in a voice mailbox with no timely response. I would definitely NOT recommend this dealership after further interaction.....and still waiting for a resolution as of this date.
Bill stevenson was amazing to work with. He was
responsive, helpful and went out of his way to accommodate us.
responsive, helpful and went out of his way to accommodate us.
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by Vale
Oct 18, 2021 -
Crown Eurocars of Dublin responded
Vale,
Thank you so much for leaving Bill this wonderful review! Providing top-notch service is so important to us, and we are delighted that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with in the future.
I purchased my 7th vehicle from Crown Mercedes and Bill
Stevenson was hands down the best sales professional that i have ever worked with. Great knowledge and customer service.
Stevenson was hands down the best sales professional that i have ever worked with. Great knowledge and customer service.
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by benzrdm
Other Employees Tagged:
CJ Sexton
We had a very nice experience at Crown Eurocars of
Dublin. Youssoupha Mbao and Bill Stevenson are both very friendly/personable, professional and knowledgeable. We had previous experiences at other MB
Dublin. Youssoupha Mbao and Bill Stevenson are both very friendly/personable, professional and knowledgeable. We had previous experiences at other MB dealerships where the sales/service were pretentious and condescending. For this reason, we did not return to purchase MB vehicles for many years. It was refreshing to have a pleasant, service oriented experience again!
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by jrj
Other Employees Tagged:
Youssoupha Mbao
Sep 02, 2021 -
Crown Eurocars of Dublin responded
We greatly appreciate you taking the time to leave us this 5-star review! Providing top-notch service is so important to us, and we are so glad that Youssoupha's and Bill's efforts could meet your satisfaction. We are honored by the opportunity to work with you. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future,
Bill Stevenson is great! Went way out of his way to help
me.
me.
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by theetrinitygroup
Sep 04, 2021 -
theetrinitygroup responded
That is ME !!! He’s a bit on the ; “Damm, we gotta get some Champagne & Cigars for OUR CUSTOMERS” (& of course, I’m a MAN & that sounds AWESOME!!!)LOL 🤣
Sincerely,
JJB ; CEO & President
THEE TRINITY GROUP
*TheeRoofDr ❤️ PLUS #1 of MANY ⁉️