Chandler is the very best sales person we have ever
worked with. We are 70 years old and that is saying a lot!
He is kind, generous, accommodating, intelligent, well mannered, evenly tempered, very i
worked with. We are 70 years old and that is saying a lot!
He is kind, generous, accommodating, intelligent, well mannered, evenly tempered, very informative and as an extra bonus. Great sense of humor!
He answered every question directly.
He answered every phone call we made, even on his day off.
He is a very impressive young man.
We will recommend him to everyone.
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by COURTANDSPARK
Verified Customer
Verified Customer
Jul 30, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for sharing how Chandler’s accommodating, knowledgeable, and good-humored assistance made your new GMC Sierra 1500 purchase a great experience. We’re pleased he answered every question and returned calls even on his day off. We appreciate you recommending him to others.
All good.
Both service provided and service advisor were excellent. No Your survey is annoying
Both service provided and service advisor were excellent. No Your survey is annoying
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by MJKKLK
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
Jul 08, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for sharing your positive experience with service on your GMC. We’re glad Bill provided excellent support. We apologize that our survey was annoying and will pass your feedback along.
Everything went smoothly from scheduling to service
completion. Very satisfied with the total experience. Thank you.
completion. Very satisfied with the total experience. Thank you.
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by MJKKLK
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
Jul 08, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for sharing your positive experience with scheduling and service of your GMC Sierra 1500. We’re glad everything went smoothly from start to finish. If there’s anything else we can assist you with, feel free to let us know.
Very nice to deal with Easy to get appointment they send
me a video of the work that is going on.
me a video of the work that is going on.
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by RGRIMMY
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
Jun 06, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
It’s great to hear that scheduling an appointment was straightforward and that the video updates on your GMC were helpful. Bill and our service team appreciate your 5-star review and look forward to assisting you again.
The dealership is fine as along time customer I am not
happy with new rules from spitser itself
happy with new rules from spitser itself
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by PABISH12751
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for your review! We sincerely value your business and look forward to your next visit.
Bill explains everything thoroughly and professionally.
I would definitely recommend him to friends and family.
I would definitely recommend him to friends and family.
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by Bwwcpa
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
May 29, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
It’s wonderful to hear Bill’s clear and professional explanations made your Buick service experience positive. We appreciate you recommending him to your friends and family. Thank you for the five-star feedback.
Very professional and friendly Everything was done
perfectly Great atmosphere and clean dealership All right
perfectly Great atmosphere and clean dealership All right
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by BILLCLARK12017
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
May 20, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for noting our team’s professional and friendly service. It’s great to hear your Chevrolet Equinox was serviced flawlessly in our clean, welcoming facility. We appreciate you taking the time to share your experience.
They got my car in right away and made sure I was taken
care of
care of
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by Prbojalad
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
May 16, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
i sent my car for repairs , i do not think anyone
believed me there was a problem , he agreed to have it transported to vw in state college , he then proceeded to call me to tell me that a driver att
believed me there was a problem , he agreed to have it transported to vw in state college , he then proceeded to call me to tell me that a driver attempted to DRIVE my broken vehicle to state college when it lost power for the driver and then it was driven back to the dealership and i was then left responsible for its removal from the dealership . it is unclear of what further damage was done to my vehicle due to this neglectful decision of driving a car that was reported to them as broken and unsafe . i am now left with the repair cost of any extra damages done when their employees were driving and in possession of it.
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by tessmarie2992
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
May 13, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for sharing your concerns with us. We understand how frustrating and stressful vehicle issues can be, especially when the problem worsens unexpectedly. When your service appointment was scheduled, you advised us that your Volkswagen was experiencing an intermittent loss of power condition. The vehicle was driven to our dealership and dropped off for diagnosis. During our inspection, our technicians were able to confirm the intermittent loss of power, but the condition could not be consistently duplicated and the exact cause could not be identified at our facility.
With your approval, we arranged for the vehicle to be evaluated by the Volkswagen dealership in State College. At the time transport was initiated, the vehicle was operational, and we offered transportation as a courtesy to assist with the next step in diagnosis. Unfortunately, shortly after leaving our dealership, approximately 100 yards, the vehicle experienced a significant loss of power. Once this occurred, the driver immediately stopped the transport attempt and returned the vehicle to the dealership rather than continue operating it.
We certainly understand your concerns regarding the vehicle’s condition and the potential for additional damage. At this time, the information available to us does not indicate that any additional damage occurred during the attempted transport. That said, we appreciate your concerns and would be glad to review any diagnostic information or repair documentation you wish to share.
Thank You
Donald Reich, GM
I beleive the experience has been positive with the staff
and service and purchases. I also beleive the 3 percent charge on credit cards is negative to the customer especially in hard times as we have now .
and service and purchases. I also beleive the 3 percent charge on credit cards is negative to the customer especially in hard times as we have now .
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by KVaracallo
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Swatsworth
May 12, 2026 -
Spitzer Chevrolet GMC Cadillac of Dubois responded
Thank you for your feedback and for your kind words about our staff, service, and products. We truly appreciate your support. We understand your concerns regarding the 3% credit card processing fee, especially given today’s economic challenges. While this fee helps offset the increasing costs charged by credit card companies, we never want our customers to feel burdened. Your feedback is important to us, and we will certainly take it into consideration as we continue evaluating the best ways to serve our customers fairly and transparently. We value your business and hope to continue providing you with a positive experience.
Thank You
Donald Reich, GM
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