Bill Swatsworth

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your positive experience with service on your GMC. We’re glad Bill provided excellent support. We apologize that our survey was annoying and will pass your feedback along.

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your positive experience with scheduling and service of your GMC Sierra 1500. We’re glad everything went smoothly from start to finish. If there’s anything else we can assist you with, feel free to let us know.

Spitzer Chevrolet GMC Cadillac of Dubois responded

It’s great to hear that scheduling an appointment was straightforward and that the video updates on your GMC were helpful. Bill and our service team appreciate your 5-star review and look forward to assisting you again.

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your review! We sincerely value your business and look forward to your next visit.

Spitzer Chevrolet GMC Cadillac of Dubois responded

It’s wonderful to hear Bill’s clear and professional explanations made your Buick service experience positive. We appreciate you recommending him to your friends and family. Thank you for the five-star feedback.

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for noting our team’s professional and friendly service. It’s great to hear your Chevrolet Equinox was serviced flawlessly in our clean, welcoming facility. We appreciate you taking the time to share your experience.

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your concerns with us. We understand how frustrating and stressful vehicle issues can be, especially when the problem worsens unexpectedly. When your service appointment was scheduled, you advised us that your Volkswagen was experiencing an intermittent loss of power condition. The vehicle was driven to our dealership and dropped off for diagnosis. During our inspection, our technicians were able to confirm the intermittent loss of power, but the condition could not be consistently duplicated and the exact cause could not be identified at our facility. With your approval, we arranged for the vehicle to be evaluated by the Volkswagen dealership in State College. At the time transport was initiated, the vehicle was operational, and we offered transportation as a courtesy to assist with the next step in diagnosis. Unfortunately, shortly after leaving our dealership, approximately 100 yards, the vehicle experienced a significant loss of power. Once this occurred, the driver immediately stopped the transport attempt and returned the vehicle to the dealership rather than continue operating it. We certainly understand your concerns regarding the vehicle’s condition and the potential for additional damage. At this time, the information available to us does not indicate that any additional damage occurred during the attempted transport. That said, we appreciate your concerns and would be glad to review any diagnostic information or repair documentation you wish to share. Thank You Donald Reich, GM

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your feedback and for your kind words about our staff, service, and products. We truly appreciate your support. We understand your concerns regarding the 3% credit card processing fee, especially given today’s economic challenges. While this fee helps offset the increasing costs charged by credit card companies, we never want our customers to feel burdened. Your feedback is important to us, and we will certainly take it into consideration as we continue evaluating the best ways to serve our customers fairly and transparently. We value your business and hope to continue providing you with a positive experience. Thank You Donald Reich, GM

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your experience with our team’s professionalism and prompt service. We’re delighted Leiloni could guide you through your new Chevrolet Silverado 1500 purchase and answer all your questions. We look forward to supporting you in the future.