Bill Utnick | Page 7

Stress free car buying I came in just LOOKING for at a used car I saw online. To my surprise, the car was just sold before I got there. Matthew then approached me and we sta I came in just LOOKING for at a used car I saw online. To my surprise, the car was just sold before I got there. Matthew then approached me and we started looking at my new car options. Throughout this process, in no way did I feel pressured or was getting haggled to buy a new car. Matthew was very knowledgeable and answered all my questions honestly and professionally. As a first-time car buyer, I felt very comfortable and I wasn't roped into a scheme. During my time of waiting for paperwork many employees asked me if I needed something to drink, how was everything going, and were all very pleasant. When it came to handling finances and final paperwork, Bill Utnick made this process as simple and easy as possible. He had everything ready for me and was patient while I read over everything. He was knowledge and willing to answer any questions I had and made sure I understood everything. I drove from Greenville, SC to get a car from Toyota of Charleston and It was well worth it. I left with the peace of mind and comfort that I will continue to be taken care of with the future of my car. More

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Not helpful. We were a number. Too busy to truely help us in our purchase. Did not ask us any questions about our needs in order to help us make a good purchase decision. Took a tes Too busy to truely help us in our purchase. Did not ask us any questions about our needs in order to help us make a good purchase decision. Took a test drive to start but had no followup information offered to us about the vehicle. In the process we were left siting alone for long stretches of time and we often did not know why? Went looking for salesman twice because I finally thought we might have been forgotten. We were not told by the salesman about any of the Current Deals or Incentives available to us or our options to get them. As for the salesman part it was a very wham-bam thank you ma'am feeling. Not personal at all. In coming to a price we were very very dissatisfied. We had a trade-in. They kept changing the numbers significantly every time an offer was made. We got the idea quickly this was being done to try and confuse us which to some degree it did. Nothing and I mean nothing was truely explained. More

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Not your avg dealership, or at least from our point of view. We've been to Fred Anderson Toyota twice now to buy a vehicle. Unfortunately due to some bad luck we haven't had a chance to use the service departmen We've been to Fred Anderson Toyota twice now to buy a vehicle. Unfortunately due to some bad luck we haven't had a chance to use the service department. However with how we were treated with the sales representatives I'm sure we will feel the same way. Eric was very helpful the first time around making sure we were taken care of when he couldn't be at the dealership to meet us the first time around. Justin helped us find our car, and we drove off the lot the same day. This time around we were able to meet with Eric. Despite the fact that he had multiple customers, he made sure we were well taken care of and checked in with us constantly to make sure we were okay. We're grateful for our experience, and not once did we feel like we were being pressured or pushed to make a quick decision. We felt like our thoughts and situation were fully heard, and we are happy with both of our experiences. More

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Great service at Fred Anderson Toyota today.Eric Great service at Fred Anderson Toyota today. Eric Peterson helped me out in finding a great reliable car at a good price. Along with Eric, Bill Utnic Great service at Fred Anderson Toyota today. Eric Peterson helped me out in finding a great reliable car at a good price. Along with Eric, Bill Utnick and Steve Rhoads made the whole experience comfortable, genuine and easy. I would highly, highly recommend anyone looking for a new or used car to make this team at Fred Anderson Toyota Charleston your first choice!! More

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Great experience and awesome customer service. Heyward was ver patient and took all the time to help me find the perfect car. Was a pleasure to make business with them. was ver patient and took all the time to help me find the perfect car. Was a pleasure to make business with them. More

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Very helpful and quick transactions. The professionalism was top notch and the personal interaction was great as well. Highly recommend Dania as she is very personable and easy to work with. was top notch and the personal interaction was great as well. Highly recommend Dania as she is very personable and easy to work with. More

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The staff was so polite that my son and I both bought a car today. May God continue to bless them and give them the patience that they need to deal with customers. I Highly highly recommend them. car today. May God continue to bless them and give them the patience that they need to deal with customers. I Highly highly recommend them. More

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Great Car Buying ExperienceChris was willing to work Great Car Buying Experience Chris was willing to work with me over the course of multiple months to fit me with the specific car I wanted. When the Great Car Buying Experience Chris was willing to work with me over the course of multiple months to fit me with the specific car I wanted. When the time came to purchase he was honest and helpful throughout the negotiations. Overall, if there is a single reason I return to Fred Anderson Toyota of Charleston it will be due to the exemplary service that Chris provided me throughout this experience! More

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Very Satisfied Shawn met me from the beginning and stayed with me to the end, researching every possible option until we found something that we were both happy with Shawn met me from the beginning and stayed with me to the end, researching every possible option until we found something that we were both happy with. My wife loves the car and I couldn't ask for a better deal. More

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Diana was awesome! Very professional, friendly, and patient. Highly recommended! My wife and purchased new Toyotas, and we couldn’t be happier. What a great experience! patient. Highly recommended! My wife and purchased new Toyotas, and we couldn’t be happier. What a great experience! More

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