Billy Meade
Billy Meade at Strong Volkswagen
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Billy Meade | Page 10

Used Internet Manager

Strong Volkswagen

1070 S Main St
Salt Lake City, UT 84101

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5.0
98 Reviews
5.0

98 Reviews

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98 Reviews of Billy Meade

November 02, 2021

Dealership Rating
Employee Rating

We came down to Strong because a good friend told us to give them a try. We had an amazing experience and a great deal. Our salesman Billy was very kind and helpful. We recommend Strong to anyone lookin More

by Snipersm7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 30, 2021

Dealership Rating
Employee Rating

We came down to Strong to purchase a car and our salesman Billy was so amazing. He was very helpful and kind. We recommend Strong to anyone looking for a great deal and even better experience! Thanks Bil More

by Izzy1234
Recommend Dealer
Yes

August 03, 2021

Dealership Rating
Employee Rating

I wanted to wait a month before really writing my review so that I had time with the car, but my rating remains the same. I would go higher if I could! Our experience with Strong Volkswagen was great from s More

by Miche0381
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Gremillion , Devan Newbold

June 25, 2021

Dealership Rating
Employee Rating

Strong VW had a huge selection of cars while we were searching for our next purchase, and the prices were really great. The lifetime warranty was the decision maker for us. This is an amazing offer for More

by Lisa S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Laird, Devan Newbold

June 08, 2021

Dealership Rating
Employee Rating

Devan was a fantastic help! Very knowledgeable and great to work with. Was given a great price for my trade and got me into my dream Audi! Would definitely come back again. More

by Jenlinwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Gremillion , Devan Newbold

June 03, 2021

Dealership Rating
Employee Rating

Got a great deal on a 2019 eGolf. I hoghly recommend using them. Devan and Billy were great to work with and were super helpful. More

by Timmyzog
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Gremillion , Devan Newbold

April 17, 2021

Dealership Rating
Employee Rating

Devan is great! He was very understanding and answered all my questions; even when I asked the same question over and over. Thanks to everyone at Strong! More

by Ema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaydan Kelsch , Devan Newbold

April 14, 2021

Dealership Rating
Employee Rating

Leaving another review because the shadiness just keeps getting worse. This place is just awful. They are liars. They advertised the car we purchased at 25,500 miles. The car has over 26,500. Over 1,000 ex More

by paolag95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jackson Strong

Apr 15, 2021

Strong Volkswagen responded

Ms. Paola Guiterrez; My sincerest apologies. When I spoke to Jackson he was surprised that you were upset and writing negative reviews. From his standpoint the reason for the "Two Oil Changes" was to offset the advertised miles of 25912, which was posted online, with the difference in miles you had mentioned of 26500. He offered this solution as a way of trying to resolve the mistake because we do genuinely care about our customers. We are sick that you see this as a bribe and not as a solution to a mistake. I asked Jackson what solution that you had figured as a remedy and his response is that you felt that was fair. I have had a chance to review this mistake and I have attached Kelley Blue book with the advertised miles as well as the Kelley Blue book with the miles you are stating. The difference in these miles is $100 dollars. Additionally, our vehicle was advertised for $25615 and we sold the vehicle to you for $500 under the advertised price. We are sick that the miles that were provided to the finance office as the exact miles on the vehicle at the time of sale was less than the miles that are on the vehicle. This is unacceptable and we have instituted a new process so that this never happens again by utilizing our get ready staff to verify that the miles on the vehicle match what miles are printed on the purchase order for the customer so there are two people looking at the odometer versus one that was our process. After speaking with all parties involved this was not an intentional mistake to defraud or mislead you. I do not see there was a financial advantage or any advantage at all to mis represent the miles on the vehicle. Even if there was and advantage it is NOT something Strong Volkswagen would ever do to sell a vehicle. It is NOT our way of doing business. In regards to the “Free” service for reviews this sounds like a misunderstanding of our VIP. Our VIP partnership program that you registered for models the same partnership program that You Tube offers there influencers. This is not free at all to the dealership. We pay to have all cars washed, scratches removed, dents removed, windshields repaired, and same day loaner cars for each and every customer that volunteers for the program. It does not cost the VIP customer a dime all expenses are on the dealerships advertising account. Just like the You Tube Influencer as long as our VIP customers friends and families are aware of the good experience they had at our store that VIP customer will never pay for the above mentioned items and that “good experience” will be covered and billed to our advertising account as long as the VIP customer owns the vehicle. We don’t, and our current VIP customer database, do not feel this is a bribe but as payment for sending customers to us. We truly hope you change your mind in not using our services as I don’t feel after communicating with the staff here that it was intentionally or maliciously done. We want you to make things right with you in hopes to be your dealership of choice down the road for services on your Tiguan. At your convenience my cell phone is 435-200-7799 if I can expand anymore on these findings. Sincerely Joe Martin General Sales Manager

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