Billy Underwood | Page 2

Just left this dealership. I went to purchase a new jeep grand cherokee. I test drove one and came to an agreed upon price with the salesman that he approved with the sales man I went to purchase a new jeep grand cherokee. I test drove one and came to an agreed upon price with the salesman that he approved with the sales manager. He told us to go eat lunch while they ran our credit and detailed the vehicle. On our way back, I received a call from the sales manager saying that the general manager would not honor the sale. That he wanted $1200 more. That is crazy after a agreement had already been made. I DO NOT RECOMMEND DOING BUSINESS WITH THIS DEALERSHIP! More

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Had a great experience with Greg Mooney and Courtney Thompson both listened to my wants and worked extremely hard to get me in the truck I wanted Thompson both listened to my wants and worked extremely hard to get me in the truck I wanted More

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Very friendly, knowledgeable and professional through the compleat process of buying my new Ram 2500. compleat process of buying my new Ram 2500. More

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Though things were perfect at first, they it right for my family. Scott went out of his way on a real busy day to make sure everything was done the way I we asked. Plus the service center is second to none w family. Scott went out of his way on a real busy day to make sure everything was done the way I we asked. Plus the service center is second to none with Kassandra and Amir. More

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Best car buying experience we’ve had! Courtney and Billy were amazing! Easy, well prepared and no time wasted! Courtney and Billy were amazing! Easy, well prepared and no time wasted! More

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⭐⭐⭐⭐⭐ Best Truck-Buying Experience Ever – Thank You, Scott at Capital City CDJR! I just drove off the lot in my brand-new 2025 Ram 2500 Laramie, and I’m still grinning ear to ear. From the moment I wal Scott at Capital City CDJR! I just drove off the lot in my brand-new 2025 Ram 2500 Laramie, and I’m still grinning ear to ear. From the moment I walked into Capital City Chrysler Dodge Jeep Ram, Scott made the entire process an absolute pleasure. Scott greeted me with zero pressure, listened to exactly what I needed (heavy towing, comfortable daily driver, and a few specific options), and found the perfect truck sitting on the lot. No games, no “let me check with my manager” runaround – just straight talk and honest numbers. He was upfront about every incentive, explained the warranty options clearly, and somehow still beat the best out-of-town offer I had by a solid margin. The finance process was the fastest I’ve ever experienced (in and out in under an hour, signed and driving). Scott even took the time to pair my phone, walk me through the Uconnect system, and load the bed with some complimentary tie-downs. If you’re in the market for a truck (or anything Mopar, really), do yourself a favor and ask for Scott at Cap City CDJR. The guy is a straight-shooter who genuinely cares about getting you into the right vehicle. I’ll be sending all my buddies his way. 10/10 – already looking forward to my first service visit just to say hi. -Glen H. More

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Loved these guys! Super easy and non pushy! Will return for any future needs. Greg Mooney, Austin Radmacher, Billy Underwood, Ben McGrail, and Braun Marsett all went a Super easy and non pushy! Will return for any future needs. Greg Mooney, Austin Radmacher, Billy Underwood, Ben McGrail, and Braun Marsett all went above and beyond. Thank you More

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Salesman was great. . sales environment and managers need to get over their boiler room antics and learn how to be decent to people. They make what should be a great exp . sales environment and managers need to get over their boiler room antics and learn how to be decent to people. They make what should be a great experience - getting a new jeep! - a miserable experience. More

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Attention to the customer exceeds expectations. This includes everything from vehicle service department to the sales floor. This includes everything from vehicle service department to the sales floor. More

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Greg was AMAZING! He listened to what I wanted and delivered! Austin in Finance was fantastic!Braun, Billy and Chris the sales managers were super engaging and makin He listened to what I wanted and delivered! Austin in Finance was fantastic!Braun, Billy and Chris the sales managers were super engaging and making sure we had everything we needed! Love my new vehicle. More

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