Billy Wicker

I Shuntia Bush purchased a vehicle from here. I never received any paperwork before tags expired. I contacted Marcell Jefferson in finance before my tags expired, I also went there and was told I never received any paperwork before tags expired. I contacted Marcell Jefferson in finance before my tags expired, I also went there and was told that the department was closed and I could not be help. I was told I could get and extended tag by Marcell Jefferson. I came again after my tags expired trying to receive the extended tag that expired on December 21, 2025. Once again I came in on December 22nd or 23rd I was told that the head man wasn't there and some woman who worked for Kia, was stepping in for him. The woman was very rude and condescending towards me. I was told it was my fault that I haven't received any paperwork on my car. I was very embarrassed by how I was treated. Then she came back with some paperwork sayi g she has to send out for a new title. The problem is I never knew how much my tags would be so I could pay. Now that Toyota paperwork never came to me, I am know responsible for the penalties and late fees. The problem is because Toyota didn't provide me the paperwork to get tags I'm not able to work because I work for Uber Drive. I can't make the extra late fees and penalties for my tags. I would not recommend to go here to get a car. Thanks Shuntia Bush More

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Very clean. Friendly and informative. I will be returning to keep doing business with them. Suzy Gonzalez was very helpful and found exactly what’ I was looking Friendly and informative. I will be returning to keep doing business with them. Suzy Gonzalez was very helpful and found exactly what’ I was looking for. More

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Unfortunately, this dealer will not ship out of state if you are an out of state buyer. Don’t waste your time. you are an out of state buyer. Don’t waste your time. More

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This is to praise the dealings we had with Bill Thomas, our salesman. He has great knowledge of all aspects of car sales and helped us through the whole thing - beginning to end. We appreciate his kind our salesman. He has great knowledge of all aspects of car sales and helped us through the whole thing - beginning to end. We appreciate his kindness and patience with us. Excellent in every way. More

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Purchased our new 2025 4 runner today and our salesman Bill Thomas was absolutely the BEST! He knew what we were looking for and contacted us as soon as he got it in and made this an excellent experience! Bill Thomas was absolutely the BEST! He knew what we were looking for and contacted us as soon as he got it in and made this an excellent experience! Would recommend this dealership to anyone. The finance manager Dave was also very pleasant and helpful with getting paperwork finished. Will definitely continue to use Landers Toyota for our future purchases. More

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Appointment doesn’t matter 2hours for an oil change by appointment. Not satisfied at all appointment. Not satisfied at all More

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Billy was extremely unprofessional and got very upset that he had to work to sell a vehicle. He was upset that I was smiling when speaking to my sales rep, and told me I was not serious enough to make th that he had to work to sell a vehicle. He was upset that I was smiling when speaking to my sales rep, and told me I was not serious enough to make the deal happen. More

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Garrett Bradley did a fantastic job helping us with the car we were looking for. He was courteous and listened to our needs and sold us exactly what we wanted. No pressure, just helping. The car was not on car we were looking for. He was courteous and listened to our needs and sold us exactly what we wanted. No pressure, just helping. The car was not on the lot but Garrett stayed in contact with me to let me know what was going on. He was very professional and was a pleasure to work with. Thanks Garrett!!! John M.May More

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Malcom Bailey is the man. He went above and beyond to understand my needs and accommodate accordingly. Senior Leadership Chris Chase demonstrates a commitment to customer sati He went above and beyond to understand my needs and accommodate accordingly. Senior Leadership Chris Chase demonstrates a commitment to customer satisfaction. We are excited for our Landcruiser, and enjoyed taking it through the Arkansas Grand Canyon on the way home. Thank you Malcom and Chris! More

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I sent an inquiry- Very lack of response after the initial email. Disappointing experience- could do better initial email. Disappointing experience- could do better More

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