Staff are excellent.
Kind, quick, and respectful. Everyone should make this their go to spot
Kind, quick, and respectful. Everyone should make this their go to spot
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by baskar0022
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2023 -
Wilkins Mazda responded
Thank you for the kind words.
I will pass this review on to the staff
Have a great day and an even better week!
Thank you,
Steve Foresta
Operations Manager
$189 just to detect to check why MIL light is on.
Not really fare. I reached on time but my vehicle was standing outside the garage for 45 mins. Total time taken just to find out the issues was 3 hou
Not really fare. I reached on time but my vehicle was standing outside the garage for 45 mins. Total time taken just to find out the issues was 3 hours.
Also time take to service the vehicle is 2:30 hours.
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by Abhi
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Jesica Vidal
Aug 08, 2023 -
Wilkins Mazda responded
Abhi,
Thank you for the review.
Our technicians work on an hourly rate, and inspecting a vehicle issue is not a no charge.
If you would have had us fix the car, the diagnosis time would have been used qwords the repairs.
Hopefully this clears things up and we are able to service your vehicle in the future.
Steve Foresta
Operations Manager
Aug 08, 2023 -
Abhi responded
Not recommended at all. Charges are very high. 3 hours of wait time just get vehicle serviced or to find out the issue.
Issues are injected while servicing and then again you will be charged more just to find out the problem. And then you will be asked to pay more to fix the issue. Think twice before you go to this place.
The customer service was excellent.
The dealership was very clean in the waiting area was very nice.
The dealership was very clean in the waiting area was very nice.
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by SSTELTER513
Verified Customer
Verified Customer
Service Price Transparency
Very easy to make appointments.
Convenient times. Friendly staff. I was well informed of status throughout the visit.
Convenient times. Friendly staff. I was well informed of status throughout the visit.
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by marlawills1979
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Jesica Vidal
Good service, didn’t have to wait to long.
Friendly staff. Would come to this location again.
Friendly staff. Would come to this location again.
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by cradzienta
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Jesica Vidal
Excellent!
!!! Professional, polite, thoughtful for the expressed concerns of the customer, answering any related questions.
Great!
!!! Professional, polite, thoughtful for the expressed concerns of the customer, answering any related questions.
Great!
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by ABIRLIBESCU
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Barry Eisenman, Stan , the technician
Husband arrived and waited for service, he was satisfied.
Everyone was kind and the service was done in good time.
Everyone was kind and the service was done in good time.
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by MSANNE10
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Jesica Vidal
Yes, I appreciate it and enjoyed your service.
I also loved that I was provided with an Uber ride home when my car was being serviced, especially since I lived within 10 miles. Hyundai covered the
I also loved that I was provided with an Uber ride home when my car was being serviced, especially since I lived within 10 miles. Hyundai covered the cost, which was really helpful to me.
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by jasimk72
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Jesica Vidal
the service was exceptional as always; that is why I
drive so far away from my House to get to Wilkins!
drive so far away from my House to get to Wilkins!
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by BILLINGSLEYY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Jesica Vidal
A+ Dealership very friendly and helpful looking forward
for more cars to buy from them.
for more cars to buy from them.
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by ZIYOB77
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Barhoum, Jesica Vidal