Blair Morrison

I emailed and called the dealership to confirm that the used car I was interested in was still available at the price advertised. I went to the dealership with my wife to test the drive the car and was rea used car I was interested in was still available at the price advertised. I went to the dealership with my wife to test the drive the car and was ready to buy it. The car seemed as advertised except the low tire pressure light was on. When the sales manager in charge of the dealership put the paperwork together, he listed the car price at $2500 more than what was advertised online. When I pointed out this discrepancy, the sales manager made a big deal about it, but went back to his office and corrected the paperwork to reflect the online advertisement. However, the car was still overpriced, and so I politely inquired about a $490 price reduction. The sales manager took the paperwork, crumpled it up and through it in the trash can. I've never experienced anything like that in my life. The entire ordeal was unprofessional. My wife and I got up and left the dealership. I understand that times are tough right now and that the used car sales manager's life probably didn't turn out how he envisioned it. I wish him the best. I would avoid this place at all costs unless you want to waste a few hours of your life. More

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Worst Dealership They are a bunch of unprofessional who don't care about theirs customers. They mislead me into leasing a car. I have tried to book a service which is They are a bunch of unprofessional who don't care about theirs customers. They mislead me into leasing a car. I have tried to book a service which is included in my payment, they never replied. Tried to complain, just once they contacted me and they said they get back to me, they did not. I sent a text message to the manager, it showed "Read" but he did not even bother to respond. I am so disappointed and nobody is there to help me out. I tried to complain to Hyundai, they said if there was a mechanical or technical issues they could get involve but I have to sort it out with the those crooks directly which is impossible. More

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Surprisingly bad customer service after new car purchase Hyundai has a 3 day return policy if you have any issues with a car you purchase from them, but it is not supported by all dealerships. This dealersh Hyundai has a 3 day return policy if you have any issues with a car you purchase from them, but it is not supported by all dealerships. This dealership does not honor this policy, and was surprisingly unconcerned with customer service after they sold me the car. Even though I brought back the car within 48 hours of purchasing it after I saw the issue, and even though the information they gave me about the condition of the car when they inspected it was different from what I saw when I picked it up again, neither the General Service Manager or General Sales Manager responded to emails or telephone calls to address the issue. In fact, the General Service Manager could not even meet with me when I was at the dealership picking up the car. I was told he was busy all afternoon and would call me, and he never did. It's nice when they treat you well when all is going well, but to me what is more important part is how they treat you when things go wrong. I felt they failed really badly on that score. There are better Hyundai dealerships out there. More

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Very happy with my purchase! Customer service AAA++. They are all very nice and friendly. Very helpful, no pressure. I would recommend my friends and family to purchase the car fr Customer service AAA++. They are all very nice and friendly. Very helpful, no pressure. I would recommend my friends and family to purchase the car from them. My purchase was smooth and best deal ever. Thanks. I love my car. More

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2017 Hyundai accent My experience at this dealership was very effecient, pleasant, and met my value price expectations. Staff was very professional and provided a great s My experience at this dealership was very effecient, pleasant, and met my value price expectations. Staff was very professional and provided a great service. I will certainy retun and recommend to friends. More

by W.ALBADER Verified Customer Verified Customer

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Happy Genesis G80 Owner with Allen Genesis of Laguna Niguel Cris Baker and Blair Morrison were always there for me as I took forever to decide which color and upgrade package I wanted. They were both kind and Cris Baker and Blair Morrison were always there for me as I took forever to decide which color and upgrade package I wanted. They were both kind and patient with me as I can be a pain in the ****** because I am so picky. I got exactly what I wanted and they are so great to work with as this vehicle was very difficult to obtain; no fault of the salesmen though. Hopefully in the near future Genesis will be able to take customer orders on their G80's and G90's. I am extremely happy with the G80 I am leasing; fantastic beautiful car and is the perfect sedan for my profession as a Realtor in Orange County. Rob Sewell More

by robsewell Verified Customer Verified Customer

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Waiting for my new car. Found dings and scratches on rear bumper when we got new car home. Very frustrating! Brought car in on Dec4 and still waiting to get it back. Today is Found dings and scratches on rear bumper when we got new car home. Very frustrating! Brought car in on Dec4 and still waiting to get it back. Today is Dec11. More

by lisaerin55 Verified Customer Verified Customer

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Ionic purchase This is our 4th auto purchase/lease from Allen Hyundai and likely will not be our last. Blair Morrison is always professional and knows what we need This is our 4th auto purchase/lease from Allen Hyundai and likely will not be our last. Blair Morrison is always professional and knows what we need. He went out of his way to make sure we got the car we wanted. More

by kc2mc Verified Customer Verified Customer

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BEST DEALERSHIP EXPERIENCE EVER best dealership experience ever. Shout out to ALDO, KIAN, BLAIR, ALI ! YOU guys were extremely kind and very very accommodating and very helpful. Th best dealership experience ever. Shout out to ALDO, KIAN, BLAIR, ALI ! YOU guys were extremely kind and very very accommodating and very helpful. There was no aggressive selling there was no haggling. What a great experience. More

by thevikramgoswami Verified Customer Verified Customer

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2018 Elantra GT Blair was super helpful and made everything smooth and easy! Was quick to get back to me and communicated very well. Can't thank everyone enough. Love Blair was super helpful and made everything smooth and easy! Was quick to get back to me and communicated very well. Can't thank everyone enough. Love the car! More

by surfbago Verified Customer Verified Customer

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