Blake True | Page 3

Koepp Chevrolet responded

Thank you, Debra! We’re so glad to hear you enjoy working with our team. Friendly, knowledgeable, and fast service is exactly what we aim to deliver every time. We truly appreciate your support and look forward to seeing you again at Koepp Chevrolet!

Koepp Chevrolet responded

Thank you, William! We’re glad to hear you experienced clear communication and transparent service — that’s exactly what we strive for. It means a lot that you felt confident and never pressured. We appreciate your trust and look forward to helping with your vehicle needs in the future!

Koepp Chevrolet responded

Thank you, Roy! We're so glad to hear you had another great service experience. We'll be sure to pass along your kind words to the young lady who helped you — she’ll appreciate the recognition! Thanks for being a valued part of the Koepp Chevrolet family.

Koepp Chevrolet responded

Hi Dave, Thank you for taking the time to share your feedback. I’m sorry to hear your last two visits didn’t meet expectations — especially regarding the time and cost involved. That’s not the standard we aim for at Koepp Chevrolet, and I completely understand your frustration. We’d appreciate the opportunity to review your recent service visits and see what we can do to make things right or improve your experience going forward. Please feel free to reach out to me directly — your satisfaction matters to us, and we value your business. Doug Wood General Manager Koepp Chevrolet 830-253-8000

Koepp Chevrolet responded

Thank you so much! We're glad to hear Jessica and Blake were patient, helpful, and made your experience a positive one. We’re proud to have a team that takes the time to make sure every customer feels informed and valued. Thanks again for choosing Koepp Chevrolet here in La Vernia, TX!

Koepp Chevrolet responded

Thank you, Priscilla! We truly appreciate your trust in us to keep your vehicle running safely. Earning and maintaining that trust is our top priority, and we’re always here to help whenever you need us. Thanks for choosing Koepp Chevrolet!

Koepp Chevrolet responded

Thank you for the 5-star review! We're honored you chose Koepp Chevrolet to both purchase and service your vehicle. It means a lot to earn your trust — we look forward to seeing you again soon. Thanks again!

Koepp Chevrolet responded

Thank you, Lisa! We're so glad to hear your experience was excellent from start to finish. We truly appreciate your recommendation and are always here to help with any of your vehicle needs. Thanks for choosing Koepp Chevrolet!