Blayne Grassle

Always feel that I am in good hands when getting service or interacting with this dealership! or interacting with this dealership! More

by GRUHBECK Verified Customer Verified Customer

Report | Print

BUYER BEWARE. This dealership does not stand behind the vehicles they sell. I bought a "CPO" Dodge Durango that was a demo to the finance manager or at least that This dealership does not stand behind the vehicles they sell. I bought a "CPO" Dodge Durango that was a demo to the finance manager or at least that is what I was told. The vehicle supposedly "Inspected" but it needs $2700 worth of brake and rotor repairs. This quote came from a local Dodge dealership that said the car had been "driven hard as xxxx". I go to Pearl to get some sort of assistance and all they will tell me is they stand by their "inspection". The car was purchased at 24,236 miles and I received the quote at 24,547 miles. There is no way this amount of damage was done in those 300 miles. I may have to pay for these repairs, but everyone will know about it in the meantime including Dodge directly. I need to know what the "Certified" means in Certified Pre-Owned. I also asked for the paperwork for the certification and the "inspection" that was completed and have not received a response on that. More

Report | Print

They are very easy to work with. I buy all my vehicles from there and will continue doing so. I buy all my vehicles from there and will continue doing so. More

by Joseph.swanson Verified Customer Verified Customer

Report | Print

A wonderful experience everyone was very helpful The service department people were fantastic and so were the sales people service department people were fantastic and so were the sales people More

by Gbob1957 Verified Customer Verified Customer

Report | Print

They are easy to deal with and you get it done right the first time first time More

by rogue185 Verified Customer Verified Customer

Report | Print

Blayne always provides excellent customer service. He's friendly, knowledgeable, and truly cares about his customers. He's friendly, knowledgeable, and truly cares about his customers. More

by nicolebarnett1993 Verified Customer Verified Customer

Report | Print

Pearl is always great to work with, whether it’s service or sales. Purchased my last 2 vehicles through Pearl and have had all service done. or sales. Purchased my last 2 vehicles through Pearl and have had all service done. More

by Sinishc Verified Customer Verified Customer

Report | Print

The Salesperson Jack, is hands down the best Salesperson i have ever met in purchasing a car. He was attentive. Knowledgeable. Informative,Thoughtful, kind, and helpful from start to finish in the transacti i have ever met in purchasing a car. He was attentive. Knowledgeable. Informative,Thoughtful, kind, and helpful from start to finish in the transaction. When I return for my first oil change he recognize me, and ask me if everything was OK with the service. If ever decide to trade my car. The only way I will drive that far is that he is still employed at this dealership. More

by mskay924 Verified Customer Verified Customer

Report | Print

Very good Relaxing How should I describe my experience at the dealership Had a good cup of coffee the dealership Had a good cup of coffee More

by chinbobgin007 Verified Customer Verified Customer

Report | Print

Great customer service! Clean and friendly environment!!! The team got my car fixed and ready in a timely manner!! Great place! Clean and friendly environment!!! The team got my car fixed and ready in a timely manner!! Great place! More

by tracymwilliams9 Verified Customer Verified Customer

Report | Print