Blayne Grassle

I have no problem with the quality of work or communication from the service department. The problem I have is that they are ridiculously expensive. Over 600 dollars for front brakes. xxx! Plus I communication from the service department. The problem I have is that they are ridiculously expensive. Over 600 dollars for front brakes. xxx! Plus I was asked twice if I was quoted a price. I wasn't so I guess that gave them the green light to stick it to me. Don't get me wrong, I expected them to be a little higher. Not like this! More

by thebigdanimal Verified Customer Verified Customer

Report | Print

Always go above and beyond to ensure complete customer satisfaction. Highly recommended!! Excellent service! Will continue to go there for all my service and car buying needs satisfaction. Highly recommended!! Excellent service! Will continue to go there for all my service and car buying needs More

by Drags8831 Verified Customer Verified Customer

Report | Print

Had a great experience for my service visit! Reliable, Resonable, respectful, & friendly! Great customer service! Reliable, Resonable, respectful, & friendly! Great customer service! More

Report | Print

Quick service, and very professional. Definitely one of the better dealerships I have been to over the years. Definitely one of the better dealerships I have been to over the years. More

by crash313 Verified Customer Verified Customer

Report | Print

Service was wonderful, Chase the service writer kept me informed of the process to get me out the door and on the road. I’m from Tennessee and always like to stop in at Pearls for service. informed of the process to get me out the door and on the road. I’m from Tennessee and always like to stop in at Pearls for service. More

by Stevenzaucha Verified Customer Verified Customer

Report | Print

I have had a couple different issues with my 2019 Ram Rebel..Every time I bring my truck in the service department, they have gone above to make sure my truck get the attention it needed….I will continue Rebel..Every time I bring my truck in the service department, they have gone above to make sure my truck get the attention it needed….I will continue to have all of my service work done at Pearl Dodge service department…… More

Report | Print

Everyone was professional and courteous, took us in on time for our appointment, and fixed the problems. time for our appointment, and fixed the problems. More

by Tomlevis53 Verified Customer Verified Customer

Report | Print

Came in for warranty work on my passenger door they had the part and was able to install it. the part and was able to install it. More

by CARFREAK0286 Verified Customer Verified Customer

Report | Print

Every time that my car goes into the shop, the advisor listens to my concerns. He also keeps me informed about status of my car while being worked on. The dealership staff has been very polite and attenti listens to my concerns. He also keeps me informed about status of my car while being worked on. The dealership staff has been very polite and attentive to my concerns with the car. More

by Mfkeelan Verified Customer Verified Customer

Report | Print

All went well ,quick in and out. Always a breeze at Pearl,thanks Blayne! Jb Always a breeze at Pearl,thanks Blayne! Jb More

by Jonb Verified Customer Verified Customer

Report | Print