Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bob Frank
Bob Frank at Mazzei Chevrolet

Bob Frank

Service Manager

Mazzei Chevrolet

631 Orange Drive
Vacaville, CA 95687

Contact Me
5.0
15 Reviews
5.0

15 Reviews

Write a Review

15 Reviews of Bob Frank

July 11, 2026

Dealership Rating
Employee Rating

Bob was knowledgeable and understanding of the process. He guided me through the steps and involved me in the process from beginning to end. More

by siempremerenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Numan Ilayan, Corey Hummel, Ryan Banuelos, Johnny Lopez, CHRISTOPHER DEXTER , Michael Wallace

Report | Print
Jul 11, 2026

Mazzei Chevrolet responded

We’re pleased Bob guided you through every stage of your Chevrolet Equinox service and kept you involved throughout. Thank you for sharing your experience with a five-star rating.

July 09, 2026

Dealership Rating
Employee Rating

Great customer service from the team over there, very knowledgeable team. My past couple of visits have been handled by Mark Lopez and he has been awesome. More

by D4KID16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Numan Ilayan, Corey Hummel, Ryan Banuelos, Johnny Lopez, CHRISTOPHER DEXTER

Report | Print
Jul 09, 2026

Mazzei Chevrolet responded

It’s great to hear our service team took such good care of your Chevrolet Silverado 2500. We’ll be sure to share your compliments with your service advisor and the rest of the crew. We appreciate your continued trust and look forward to assisting you again.

July 09, 2026

Dealership Rating
Employee Rating

Polite and competent. Will continue to use this service. It has been better the I expected. More

by WALKERLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CHRISTOPHER DEXTER

Report | Print
Jul 09, 2026

Mazzei Chevrolet responded

Thank you for bringing your Chevrolet Equinox EV to us. We’re glad our team provided polite and competent service that exceeded your expectations. We look forward to assisting you with any future needs.

July 06, 2026

Dealership Rating
Employee Rating

Chris was extremely helpful about the service I needed and he was also very helpful with informing me about the rewards program. I was completely satisfied with the service. Thank you. More

by AMBUSCH38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 06, 2026

Mazzei Chevrolet responded

We’re thrilled to hear that your Chevrolet 3500 service went smoothly and that the rewards program details were helpful. Bob will be pleased to know you were completely satisfied with the service. Please don’t hesitate to reach out if there’s anything else we can assist you with.

July 03, 2026

Dealership Rating
Employee Rating

Always had great customer care. .This visit i came in to make an appointment but was seen right away. More

by LENELL.WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 03, 2026

Mazzei Chevrolet responded

It’s great to hear you were seen right away when you stopped in to schedule an appointment. Our team was happy to assist you on the spot. We look forward to serving your Chevrolet again soon.

July 02, 2026

Dealership Rating
Employee Rating

Service good, just took a long time for oil change and inspection with an appointment. Time was over 2 hrs. More

by RAPTORBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 06, 2026

Mazzei Chevrolet responded

Bob, our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazzei Chevrolet!

July 01, 2026

Dealership Rating
Employee Rating

1:00 pm appointment, in and out, in less than an hour! Can’t beat that for excellent service. More

by RLA5112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 01, 2026

Mazzei Chevrolet responded

Thanks for the 5-star rating. We’re pleased your 1:00 pm appointment for your Chevrolet Blazer was completed in under an hour with great service. We look forward to helping you again.

June 30, 2026

Dealership Rating
Employee Rating

They provide great service with positive personnel and positive attitudes which makes for an excellent service experience. More

by TIM958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: mark lopez

Report | Print
Jun 30, 2026

Mazzei Chevrolet responded

We’re delighted our team’s positivity made your Chevrolet Corvette service experience excellent. Thanks for the five-star rating.

June 29, 2026

Dealership Rating
Employee Rating

Excellent service was provided by Joseph and the service department! Thank you for always doing a great job! More

by Patricia Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph - advisor

Report | Print
Jun 29, 2026

Mazzei Chevrolet responded

Thank you for trusting our service department with your Toyota Corolla. It’s wonderful to hear our team consistently delivers excellent care. We appreciate your kind words and look forward to assisting you again.

June 27, 2026

Dealership Rating
Employee Rating

Great service on time delivery of vehicle as promised. Joseph is the best. He takes the time to explain everything that needs to be done and provides options. More

by TS1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 27, 2026

Mazzei Chevrolet responded

Thank you for highlighting our timely service and on-time vehicle delivery. We’re delighted that Bob provided clear explanations of the needed work and outlined your options. Please reach out if you need anything else with your Chevrolet Corvette.

1
2