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Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
191 Reviews
4.1

191 Reviews

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191 Reviews of Bob Hurst

May 19, 2026

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Employee Rating

I really like the online update. Every aspect is sent to your phone and you’re updated on what’s wrong with your car when it’s finished and how the service is going. More

by MINIMBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Buddy Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our online update system and the transparency it provides during your service at Buddy Chevrolet. Keeping our customers informed is a top priority for us. We look forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

May 17, 2026

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they took the time to informed me about the car. made sure I was comfortable. More

by MITCHELLROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2026

Buddy Chevrolet responded

Thank you for your wonderful review, Mitchell! We’re thrilled to hear that our team took the time to inform you about the car and ensure your comfort during your visit. At Buddy Chevrolet, we strive to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, the Team at Buddy Chevrolet

May 16, 2026

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Completed and charged me for a replacement I did not ask for. Did not refund when I requested. More

by PG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph White

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May 17, 2026

Buddy Chevrolet responded

Thank you for your feedback. We understand your concerns regarding the unexpected charge for the replacement. We value your input and would like to learn more about your experience. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. Your satisfaction is important to us. Sincerely, the Team at Buddy Chevrolet

May 14, 2026

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Employee Rating

Left from a standard oil change service Now my car squeaks when breaking and 2 of my tire caps are gone More

by prettie_black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 15, 2026

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the squeaking brakes and the missing tire caps after your recent service at Buddy Chevrolet. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. Your satisfaction is important to us. Sincerely, the Team at Buddy Chevrolet

May 14, 2026

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Unfortunately, a technician handling one of the recalls was not present to fix the problem and I had to wait for over an hour before an Uber was called for me to leave the car at the dealership and It wast More

by MRRODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 14, 2026

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be to wait, and we appreciate your feedback regarding the recall service for your Chevy Equinox EV. Your comments about the software updates and service speed are important to us, and we want to assure you that we strive to respect our customers’ time. We encourage you to reach out to Buddy Chevrolet directly so we can discuss your concerns more thoroughly. Thank you again for your input, and we hope to have the opportunity to assist you better in the future. Sincerely, the Team at Buddy Chevrolet

May 14, 2026

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Great customer service, very professional with explaining to customer about vehicles. The lady Tonie work in service department always nice. THANKS More

by SHABRINAHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

Buddy Chevrolet responded

Thank you for your review, Shabrina! We appreciate your kind words about the customer service you received at Buddy Chevrolet. It's wonderful to hear that Tonie made a positive impression in the service department. If you have any suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, the Team at Buddy Chevrolet

May 11, 2026

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Service is slow and expensive. My vehicle was in your custody for almost a month. Finally giving me a quote for $5000 to change a $165 part. More

by ONLYSMOKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 11, 2026

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the service time and cost associated with your vehicle. At Buddy Chevrolet, we strive to provide transparent and fair pricing, and we appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. Thank you for your input. Sincerely, the Team at Buddy Chevrolet

May 10, 2026

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Employee Rating

Fast, friendly service. Thank you for all the reliable service for the last 11 years. More

by PAULMCLENNAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Buddy Chevrolet responded

Many thanks for this kind review, Paul! We truly appreciate your loyalty to Buddy Chevrolet over the past 11 years. It's our pleasure to provide you with fast and friendly service. We look forward to continuing to serve you in the future! Sincerely, the Team at Buddy Chevrolet

May 08, 2026

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Employee Rating

Excellent service. Toni was great and very knowledgeable.. quick turn around. Great staff, pleasant atmosphere. More

by ARLEATHAMCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

Buddy Chevrolet responded

Thank you for your wonderful feedback, Arleatha! We're happy to hear you had an excellent experience at Buddy Chevrolet and that Toni provided you with great service. Our team strives to create a pleasant atmosphere for all our customers. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

May 05, 2026

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Employee Rating

I have nothing to write since nothing was done besides the program of a key fob. More

by postman3652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Upchurch, Gary Marotta, Jaquan Kerr, Eric Amoah

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May 06, 2026

Buddy Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us regarding the key fob programming. At Buddy Chevrolet, we strive to provide comprehensive service, and your input is valuable in helping us improve. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. We hope to provide a better experience in the future. Sincerely, the Team at Buddy Chevrolet

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