Bob Jordan
Bob Jordan at Walls Ford

Bob Jordan

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
22 Reviews

Dealership Experience

10 mos

Industry Experience

10 mos

Languages Spoken

English English

5.0

22 Reviews

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22 Reviews of Bob Jordan

June 26, 2025

Dealership Rating
Employee Rating

I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip More

by Holly wood
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

June 26, 2025

Dealership Rating
Employee Rating

Walls Ford and Bob took care of the problem with the car quickly and correctly. More

by JayZak
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2025

Dealership Rating
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They always get me in on a timely manner & if not waiting they drop me off. More

by rcalabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

June 18, 2025

Dealership Rating
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Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle . More

by 236lenny
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

June 11, 2025

Dealership Rating
Employee Rating

Can't say enough about the service staff. Knowledgeable and accommodating from the phone call to when I walk in the door. More

by Holly wood
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 11, 2025

Dealership Rating
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Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate More

by JennC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

May 29, 2025

Dealership Rating
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Good group of guys, solid communication. Have had them do all the work to my vehicle including replace the entire transmission and they yet to let me down More

by Jasonyoung685
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

May 30, 2025

Walls Ford responded

Jason, thank you for your kind words! We’re thrilled to hear that our team has consistently provided solid communication and dependable service. It’s our goal to ensure your vehicle is in top shape, and we appreciate your trust in Wall's Ford! We look forward to serving you for many years to come!

May 21, 2025

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Employee Rating

Bob was very courteous. He provided a loaner car each time I left the car for inspection and work. He even washed my car when it was delivered back to me. More

by amundsenkaren525
Recommend Dealer
Yes
May 29, 2025

Walls Ford responded

Thank you for your kind words! We’re delighted to hear that Bob provided you with courteous service and ensured you had a loaner car during inspections and repairs. Going the extra mile—like washing your car before returning it—is something we take pride in, and we’re glad you appreciated it. Your satisfaction is our top priority, and we look forward to serving you for many years to come!

May 01, 2025

Dealership Rating
Employee Rating

Great service, I will use Wall’s Ford from now on. Friendly and most of all they know how to repair a vehicle More

by Valeriedupray
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 01, 2025

Valeriedupray responded

As I said, great service. I can’t wait to test drive my car on the highway to see if my vehicle is fully repaired

May 04, 2025

Valeriedupray responded

The service department found what the problem was with my car, another dealership had it a week and couldn’t find the problem. Walls Ford is my go to dealership. Great and friendly service

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See anove

May 04, 2025

Valeriedupray responded

I gave my responses above, thank you, great service

April 08, 2025

Dealership Rating
Employee Rating

Great service and communication. Bob kept me informed the whole time and took care of rental return. More

by Kevin.sullivan0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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