Bob Jordan
Bob Jordan at Walls Ford

Bob Jordan

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
19 Reviews

Dealership Experience

9 mos

Industry Experience

9 mos

Languages Spoken

English English

5.0

19 Reviews

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19 Reviews of Bob Jordan

June 18, 2025

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Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle . More

by 236lenny
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Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

June 11, 2025

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Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate More

by JennC
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Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

June 11, 2025

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Can't say enough about the service staff. Knowledgeable and accommodating from the phone call to when I walk in the door. More

by Holly wood
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Recommend Dealer
Yes

May 29, 2025

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Good group of guys, solid communication. Have had them do all the work to my vehicle including replace the entire transmission and they yet to let me down More

by Jasonyoung685
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Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

May 30, 2025

Walls Ford responded

Jason, thank you for your kind words! We’re thrilled to hear that our team has consistently provided solid communication and dependable service. It’s our goal to ensure your vehicle is in top shape, and we appreciate your trust in Wall's Ford! We look forward to serving you for many years to come!

May 21, 2025

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Bob was very courteous. He provided a loaner car each time I left the car for inspection and work. He even washed my car when it was delivered back to me. More

by amundsenkaren525
Recommend Dealer
Yes
May 29, 2025

Walls Ford responded

Thank you for your kind words! We’re delighted to hear that Bob provided you with courteous service and ensured you had a loaner car during inspections and repairs. Going the extra mile—like washing your car before returning it—is something we take pride in, and we’re glad you appreciated it. Your satisfaction is our top priority, and we look forward to serving you for many years to come!

May 01, 2025

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Great service, I will use Wall’s Ford from now on. Friendly and most of all they know how to repair a vehicle More

by Valeriedupray
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Recommend Dealer
Yes
May 01, 2025

Valeriedupray responded

As I said, great service. I can’t wait to test drive my car on the highway to see if my vehicle is fully repaired

May 04, 2025

Valeriedupray responded

The service department found what the problem was with my car, another dealership had it a week and couldn’t find the problem. Walls Ford is my go to dealership. Great and friendly service

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See anove

May 04, 2025

Valeriedupray responded

I gave my responses above, thank you, great service

April 08, 2025

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Great service and communication. Bob kept me informed the whole time and took care of rental return. More

by Kevin.sullivan0
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Recommend Dealer
Yes

April 08, 2025

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The service department at Walls Ford is five star. They know how to take care of their customers More

by Mdavis51
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Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman

April 05, 2025

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Recently had a service performed on my Escape; communication was prompt and professional, and they even picked up and dropped off my car! Super convenient. Been a loyal Ford customer for nearly 30 More

by Taylor
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Recommend Dealer
Yes

March 02, 2025

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responsive and very efficient happy with the entire service we received. Wotk was performed on time and to our satisfaction. More

by adams
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Recommend Dealer
Yes
Mar 03, 2025

Walls Ford responded

Thank you for your review! We look forward to providing you with timely, efficient service for many years to come!

1

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