Bob Makowka | Page 10

Enjoyable car buying experience Bob and the team of Volvo of Lisle made the car buying process a really nice and enjoyable experience. He was very accommodating, flexible, and not p Bob and the team of Volvo of Lisle made the car buying process a really nice and enjoyable experience. He was very accommodating, flexible, and not pushy at all. Also very knowledgeable and helpful. Altogether, it was a fun and laid-back experience, and I'd definitely go back to this dealership again. Highly recommended! More

Report | Print

Bob is the best! Bob was by far the best car salesman I have ever met - he didn't give any bullshit, wss completely honest, provided all possible options, explained ev Bob was by far the best car salesman I have ever met - he didn't give any bullshit, wss completely honest, provided all possible options, explained everything in detail, and answered all of my questions, and really helped me with the entire process. I wasn't planning on leaving with a new car, but Bob gave me a deal I couldn't resist! Thank you, Bob! More

Report | Print

Listen carefully...and ask more questions! We purchased a used Dodge from Volvo of Lisle in December 2014. While they may be great at Volvo's, I would not recommend buying any other brand vehi We purchased a used Dodge from Volvo of Lisle in December 2014. While they may be great at Volvo's, I would not recommend buying any other brand vehicle from them. A competitive price is about the only positive thing I can say about our experience. They had almost no product knowledge on the vehicle or its features. We asked specific questions regarding recall's we knew Dodge had out there, and were assured by our salesman Bob that "they cannot sell vehicles with open recalls on them, any recall on a different manufacture would be taken to a local dealership to be dealt with before selling the vehicle". Lie #1. As it turned out, our vehicle had an open recall on the fuel pump relay that could cause the car to stop without warning that was not taken care of. Upon arrival at our house, we noticed a rust spot that we missed on the original inspection. We called to talk to Bob about the spot, not expecting anything in particular, but pleased to hear that if we brought the car back to the dealership it would be "taken care of". Lie #2 When we attempted to schedule the work to be done, we were referred to Ken, the sales manager, who informed us that "taking care" of the spot meant simply painting over the rust. Interesting way to deal with rust, I would look over your used vehicles very closely before purchasing and certainly think twice before taking any vehicle to this dealership for body work. So, in our frustration we decided to return the vehicle "within 7 days, no questions asked" as Bob originally told us we could if we weren't satisfied. Lie #3. The return was actually an exchange for credit towards any other vehicle on the lot. Long story short. Listen carefully to what they say, and ask specific questions. And when they answer you, be careful what you believe. More

Report | Print

My 4th Car From Lisle Volvo - Always amazing!! From Ken Kowal the sales manager, to Tom Korallus the business manager these guys are tops. My salesman Bob Makowka is always fantastic. They remember From Ken Kowal the sales manager, to Tom Korallus the business manager these guys are tops. My salesman Bob Makowka is always fantastic. They remember who you are, information about your family, I have been going here for 10 years and these guys have always taken amazing care of me. Even the car porters are friendly, mine helped me load my trade in stuff in my new car, asked me about my holiday, they do a great job. I will never buy a car anywhere else. Thank you team Lisle!! More

Report | Print

Great Experience Ken, Bob and Tommy could not have made the car buying experience any easier or stress free.....great people to work with! Would certainly recommend to Ken, Bob and Tommy could not have made the car buying experience any easier or stress free.....great people to work with! Would certainly recommend to anyone wanting to buy a Volvo! More

Report | Print

Excellent Sales Usually buying a car is not a pleasant experience but Bob, Ken and Lolita could not have made the process more enjoyable! The sales staff at Volvo of Usually buying a car is not a pleasant experience but Bob, Ken and Lolita could not have made the process more enjoyable! The sales staff at Volvo of Lisle are professional, thorough, knowledgable, straightforward and sincerely customer oriented. I highly recommend this dealership for your next car-buying experience. More

Report | Print

2015 S60 Purchase Both Bob M and Rick W were very helpful in the buying process. Started with Rick a couple of months ago, went back to discuss pricing, Rick was out bu Both Bob M and Rick W were very helpful in the buying process. Started with Rick a couple of months ago, went back to discuss pricing, Rick was out but Bob M. stepped in and worked through the pricing which I felt was very fair on the new 2015 S60. He found what I was looking for and had it shipped to Lisle. Picked it up, both Rick and Bob discussed the features of the car in detail. They both said that at any time I had any questions or issues, to give them a call. Very happy and excellent experience. More

Report | Print

Great customer service Just bought my 2nd XC60 in two years from Volvo of Lisle. Bob Makowka & John Taylor were interested in helping me find the right vehicle. It wasn' Just bought my 2nd XC60 in two years from Volvo of Lisle. Bob Makowka & John Taylor were interested in helping me find the right vehicle. It wasn't in stock but they located the car exactly as I asked for it and the deal was great. When I had scheduling problems in picking up my new car, they went out of their way and delivered the new car to my home! More

Report | Print

Volvo of Lisle Very helpful. Prompt with communication. Did not pressure us into buying things we did not want. Staff was very friendly. Would highly recommend this Very helpful. Prompt with communication. Did not pressure us into buying things we did not want. Staff was very friendly. Would highly recommend this dealership. More

Report | Print

First time buyer Bob answered all my questions with patience and clarity. I have confidence in his information. I never felt rushed or pushed into a decision. Bob was Bob answered all my questions with patience and clarity. I have confidence in his information. I never felt rushed or pushed into a decision. Bob was knowledgeable and helpful to this first time buyer! More

Report | Print