Bob Salinas | Page 4

The dealership has changed to a caring not pushing dealership. My salesman was wanting me to see what’s new and what’s changed in cars/trucks. Bob wanted me to be happy with whatever I might buy. Whe dealership. My salesman was wanting me to see what’s new and what’s changed in cars/trucks. Bob wanted me to be happy with whatever I might buy. When I got into the Ford Escape, it felt like home. That’s a good feeling! Thank you! More

by trwalsh440 Verified Customer Verified Customer

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Been a customer since 2019 just bought a 2nd Ranger for my wife this time. I never had a problem with service or parts. Even the coffee is good. my wife this time. I never had a problem with service or parts. Even the coffee is good. More

by vidaurriso3 Verified Customer Verified Customer

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Great team of guys who stayed late on a Saturday to help us get the deal done. Trade in value was fair and they got us out the door for below KBB on a dream vehicle for us. We will definitely be purchasing us get the deal done. Trade in value was fair and they got us out the door for below KBB on a dream vehicle for us. We will definitely be purchasing from them again when we are ready for our next vehicle. More

by THEGREGUREKS Verified Customer Verified Customer

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Excellent customer service! Giovanni and Tyler helped me finding a new car for my wife. Giovanni and Tyler helped me finding a new car for my wife. More

by jaime rullan Verified Customer Verified Customer

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There were 4 times in a row I was given a time my truck would be ready and each time was incorrect. I also sat waiting on paperwork for almost 3 hours when I had specifically planned with them the day befo would be ready and each time was incorrect. I also sat waiting on paperwork for almost 3 hours when I had specifically planned with them the day before what time I would be in to do my paperwork. There was a large amount of time I was sitting and waiting with no one nearby to even give me an update on why I was waiting. More

by Avery Verified Customer Verified Customer

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I can honestly say Truck City Ford has been the most enjoyable dealership I have ever purchased a car from. Bob was so easy to work with as a salesman, Zach made the finance and paper work a breeze! Typ enjoyable dealership I have ever purchased a car from. Bob was so easy to work with as a salesman, Zach made the finance and paper work a breeze! Typically, I hate spending a huge chunk of time at the dealership while they get everything together, Zach had everything ready for me so all I had to do was show up & sign away, super efficient! Then, as I was finishing up, I was introduced to Kevin. He was the icing on the cake for my experience. Kevin went over all the features my vehicle has to offer, and I mean all! In all my years, no one has ever done that! I highly recommend purchasing a car from Truck City Ford! They’re different, they truly care about the customer and take care of them from beginning to end! More

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100% recomendado, muy buena persona el Bob y todo el equipo, de financiamiento y los del servicio,👌🏽 equipo, de financiamiento y los del servicio,👌🏽 More

by RAMIREZ00083 Verified Customer Verified Customer

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Fantastic experience with exceptional staff focused 100 percent on customer satisfaction. Our new car buying process was easy and stress free. Great communications and speedy response to all questions. percent on customer satisfaction. Our new car buying process was easy and stress free. Great communications and speedy response to all questions. Treated like royalty when we picked up our new Ford Explorer. More

by mickeydriver Verified Customer Verified Customer

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I'm in my late 50's & owned 9 vehicles since the mid-80's if you include my wife's cars; we've only bought new 1-time before back in 1999. We tend to buy 1 or 2 yr old vehicles always trying to save $. We al if you include my wife's cars; we've only bought new 1-time before back in 1999. We tend to buy 1 or 2 yr old vehicles always trying to save $. We also keep our vehicles a long time. A few examples: 1987 Isuzu Trooper 18?K, '93 Landcruiser 285K, Tacoma 191K, FJCruiser 161K, wife's much loved Coralla 214K (lost in accident). This was a big purchase for us; NEW. We worked with Bob Salinas and it was a great experience. We are slow to move on large purchases because $ is always a concern. What we need, want, and can afford won't/don't necessarily align. After Bob learned more about our needs, he worked with us so that we'd understand the right tool for the right job. I'm sure he'd love to have sold us a King Ranch or Lariat but that didn't fit our bill and he understood that. We needed a truck capable of pulling a trailer, but it was a bit outside of a F150 ratings. He took the time to show us tools that Ford has available which helped us know which truck would be capable of pulling the loaded trailer while also not outside of it's specs. The right tool for the job! What I appreciate is after meeting him for the 2nd time; all he said was "I hope that I've given you enough information to make a good decision." That was it; I expected to get bombarded by text and emails but we didn't. He checked in occasionally but didn't pressure us. I believe it was a 3 month span for us to buy. Finally, I thought we found our truck. Right tool for the right job. I showed up a couple of days later but someone else was in the process of purchasing. That buyer ultimately stepped up to a higher trim line model or maybe even a better tool for his job. Bob gave us a holler and said, "lady luck must be smiling on you. It's here if you're still interested." We worked with the team there and it was a great experience. Thank you Bob, Frank C. , Adrian B., Jeff P., and Charles M. I also want to give a special thanks to Bob, Charles, and Jeff for working with me late and I mean it was almost closing time but they moved the process along real quick like. Thanks again to Jeff P for showing me all the features of this truck. More

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Bob and Scott were ready for me when I came in, test drove the truck and made the deal . George in F and I was great as well . I like the Delivery person drove the truck and made the deal . George in F and I was great as well . I like the Delivery person More

by JIMR1 Verified Customer Verified Customer

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