Bobby Sternberg

Folks were quick to help with me problem. CSR was instrumental in helping me get transportation while awaiting for my truck to get in the que for diagnostics. CSR was instrumental in helping me get transportation while awaiting for my truck to get in the que for diagnostics. More

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great service from service manager and service team and service was very fast considering how much they did service was very fast considering how much they did More

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Bobby provided great customer service by making me feel welcomed and getting my car quickly serviced. He also provided me with different options and explained how each would benefit my car so that I can ma welcomed and getting my car quickly serviced. He also provided me with different options and explained how each would benefit my car so that I can make the decision that would suit me best. Matt was also great. I just wanted to know how much I’d be offered to trade in my car and he gave me detailed information. Thanks for all your attention and awesome service! More

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Bobby is outstanding as always. Very clear on communication, pricing, and timing. He does not pressure you into anything and actually listens to his customers. The world needs more Very clear on communication, pricing, and timing. He does not pressure you into anything and actually listens to his customers. The world needs more Bobbys! More

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Every time that I have gone to any of the Boniface Hiers I have had pleasant experience. I have had pleasant experience. More

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Excellent service. Bobby was great!! Let me know all about the recall that on my SUV. Bobby was great!! Let me know all about the recall that on my SUV. More

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We have had our 2 vehicles in for service on different occasions. 3 times things needed attention right away. When calling the service department we were connected to Christine. I have to say in all my ye occasions. 3 times things needed attention right away. When calling the service department we were connected to Christine. I have to say in all my years owning vehicles and dealing with other service departments I was overly impressed with Christine. She gave us appointments for either that day or the next morning. She would message with updates and estimated completion. This company should be very proud to have such a dedicated employee. Thank you Christine for such caring. More

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2 stars because they did most of the work I asked for correctly. Three things they didn't do well, -1 star for each one. First, I waited an hour for the service advisor to get finished with his current c correctly. Three things they didn't do well, -1 star for each one. First, I waited an hour for the service advisor to get finished with his current client while I watched several other advisors just hanging around that could have gotten me on my way quicker, since I was dropping the car off. Then, the advisor and the technician argued with me about what I knew my wheel and tire sizes were for rotation purposes, and I had to come up with a ruse to force the tech to confirm what I already knew, that he could rotate my tires, and they also left my e-brake cable hanging down under the car and misrouted after performing a fuel filter replacement, that I had to go and fix myself. Paying that ridiculous dealership hourly service charge, I don't expect to have to repair things when I get home, but I was for sure not bringing it back to them. More

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Boniface Hiers and their Sales and Service Departments are absolutely amazing. They truly act upon their, “After we sell, we serve.” Motto. We are for sure life long customers and will always recommend are absolutely amazing. They truly act upon their, “After we sell, we serve.” Motto. We are for sure life long customers and will always recommend this dealer! More

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Quick and friendly service! Thanks to Bobby and the entire team for a smooth experience. Thanks to Bobby and the entire team for a smooth experience. More

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