Brad Bumb | Page 13

Toby and Brad were both helpful and were able to get us into a new to me Ford Edge. Very happy with my purchase. Will be going back for a car for our son in a few months. into a new to me Ford Edge. Very happy with my purchase. Will be going back for a car for our son in a few months. More

Report | Print

Purchasing the Vehicle was a great experience, even worked on getting it shipped to me. Once I got it I drove it for a week and noticed things, the Navigation wasn't working, I made an appointment sinc worked on getting it shipped to me. Once I got it I drove it for a week and noticed things, the Navigation wasn't working, I made an appointment since added a warranty. The same day I scheduled the appointment the side step stopped working. Ok least I already had an appointment. The shop called saying it needs front shocks, which makes sense why was little bouncy, the antenna is bad for the Navi, the motor went bad in the side step, also needs brakes something fierce. Estimated $4500 in work. I call up Brad the warranty guy trying to make sure what was covered, and asked about there inspection process of a vehicle. Go back to Third party inspection, which I did waive. Doing so because of Toby the sales person sounded like they really take care of there vehicles, they had the shop do a Vehicle inspection. Then got told by Nathan sounds like the shop I took to is trying to sell me stuff. I got disconnected, he did try and call back at that point I'm very disappointed and would not suggest buying from them!. More

Report | Print

HMMM , coerced into a rating . REALITY is ZERO > I am a Disabled Shut In . Catastrophic Health Condition .It took me this long to find this Hello Randy Shirkey ; REALITY is ZERO > I am a Disabled Shut In . Catastrophic Health Condition .It took me this long to find this Hello Randy Shirkey ; March 7 , 2022 You Sir deserve an extra paragraph . IMHO you've EMRON targeted us . Discrimination of a Disabled American , Elder abuse . Elder Financial Manipulation , False Advertisement , Deceptive Sales Tactics , Deliberate also Hidden Vehicle Damage in your Care and Custody , All but two Negotiated Sales Stipulations unfulfilled . Withholding Lien or Memorandum Title . WE did get a True Title from our Lender . We paid Late Fees I hold Darrow Shirkey Ford responsible for .. My Wife and I bought a USED 2014 Jeep Patriot on May 22 , 2021 . Your Service Department had to do a Front End Rattle Diagnose and Repair . Post Repairs as Negotiated . Darrow Shirkey Ford Dealership delivered it to our Home May 25 or May 26 . * This Repair was done , as far as I know and the Home Delivery are the only Negotiated Term of Sale Fulfilled . We dealt with ; #1 Tanner Vollmer .> "I got you covered ." I'll take care of it ." "I'll circle back ." #2 Brad Bumb > Honest , direct . no deceit . #2 Tamara > "WHAT"S the difference ?" #3 Jamie Brown > "I'll take care of it ." "I'll circle back ." I did" (NOPE) . ~Reminder USPS Federal Law has NO 'Carnac the Magnificent' Exemptions ~ . "When I get around to it ." Final Words : "That's on you ." I keep copious NOTES . I keep MAIL .USPS and Emails Both . I have in my Files many Pictures . *I do and will continue to share . I will not Talk on the Phone with anyone there @ Darrow Shirkey Ford . Nor would I avail anything we own to Darrow Shirkey Ford Service Department . * : #1 Your Delivery Driver > Was miffed I would NOT Leave our License Plate on our Trade In for him to Drive back to Ohio . IIRC , > "the Service Department said we would do this ." #2 Online Chats / Alexis and and Amy > "someone will contact you soon " #3 Now this brings this to Brad Armstrong . This is our first contact . What and why was the Transmission Plug Missing ? All are Negotiated Sales Points 1 No Paper work > Please ask Tanner Vollmer . + NO CAR FAX REPORT for the 4th Time > Please ask Tanner Vollmer . View Your Company's Advertisement .. 2 No Instructions how work Features . Please ask Tanner Vollmer . . 3 Missing Parts supplied . > (NOPE) Just one of the Pics below . FYI . I have many . Continues Please ask Tanner Vollmer . 1 Post Test Drive and Sales Day Damage done in the Care and Custody of Your Dealership . I have Many Pictures . DELIBERATE Damage IMHO . 2 Hidden damage . I have many Pictures . Want to see the Front License Plate Holder ? Ask Tanner Vollmer .I have many Pictures . 3 Insult to injury . I provided many Pics of our Trade In . Ask Tanner Vollmer . I provided the Cartridge for the CD Player as I Promised . Ask Tanner Vollmer . I gave full details concerning the Collision Damage (Deer Strike) . Ask Tanner Vollmer . We filled our Gasoline Tank on Monday . Did we get the Complimentary Fill UP ? Ask Tanner Vollmer . You will get honorable mention going forward. . THE BUCK DOESN'T STOP HERE .. Please NOTE : In All of this : 1 Buyers Regret , 2 demanding Money back , 3 demanding a Better Vehicle ~ are lacking . If you read , see , or perceive any . Please E Mail me ASAP on this issue . We seek Darrow Shirkey Ford pay for broken , obvious and hidden damaged , missing , in our Patriot . God Bless you and yours . Please Cease and Desist the Junk Mail Service Reminders . JOHNJR and Mrs Terry R Landgraver God Bless you and Yours . More

Report | Print

The only reason for the 1 star is due to Brad Bumb in financing. This guy literally was yelling at me. “This is your rate, take it or leave!” WHAT? My credit score is 807. Also, yelled over me to another financing. This guy literally was yelling at me. “This is your rate, take it or leave!” WHAT? My credit score is 807. Also, yelled over me to another employee “hey remember I have somewhere to be at 8:15 tonight” His lack of professionalism is appalling. Brad Bumb should NOT be working with other humans. PS, anyone looking at the 2014 GMC Denali with 85k miles. They have it listed for $5,237 over what they took it in ($29,500) Room to work with. More

Report | Print

Just bought a 2014 f150 from Toby Shirkey. Great experience, no hidden fees, or tricks! Took care of some shortcomings with the vehicle. Beautiful truck too! experience, no hidden fees, or tricks! Took care of some shortcomings with the vehicle. Beautiful truck too! More

Report | Print

Excellent service, Ryan Leal is a great salesman, he went above and beyond to get me into a 2019 Ford Edge. He was very friendly and not pushy at all like most salesmen that I had worked with while searching above and beyond to get me into a 2019 Ford Edge. He was very friendly and not pushy at all like most salesmen that I had worked with while searching for my new car. Highly recommend Ryan and will do business with him again in the future More

Report | Print

I had a great experience when purchasing my Malibu in January. Dieter Held was very friendly and helpful. About a month prior to purchasing the Malibu I had been in an accident and needed a good quality January. Dieter Held was very friendly and helpful. About a month prior to purchasing the Malibu I had been in an accident and needed a good quality car. So far the car is doing great. I felt Dieter was upfront and honest during our experience. I would recommend Dieter and Derrow-Shirkey Ford Lincoln. I look forward to doing future business with them. Thank you! More

Report | Print

Great place to buy a car I was looking at this Ford Escape 2015 took it for a ride I really liked it then we went back inside to talk about $$$$ didn't think I would be drivin I was looking at this Ford Escape 2015 took it for a ride I really liked it then we went back inside to talk about $$$$ didn't think I would be driving out with it but I did! More

by Donna Verified Customer Verified Customer

Report | Print

Simply the best I hadn't had to deal with a dealership in over 13 years. Derrow-Shirkey made this an amazing experience. I was never hounded or pressured. Dieter Held I hadn't had to deal with a dealership in over 13 years. Derrow-Shirkey made this an amazing experience. I was never hounded or pressured. Dieter Held answered all of my questions and still continues to be helpful afterwards. More

by PHORDGIRL79 Verified Customer Verified Customer

Report | Print

We came from Coldwater MI to buy here. Friendly staff, easy to work with. We went home with the vehicle we came for. We will be back! easy to work with. We went home with the vehicle we came for. We will be back! More

Report | Print