Brad Haag
Assistant Service Manager
Honda Of Middleburg Heights
7700 Pearl Rd
Middleburg Heights, OH 44130
63 Reviews
Write a Review63 Reviews of Brad Haag
January 20, 2026
I wish i could give them zero! I purchased a 2012 Honda ridge line not even two years ago. despite the many repair and maintenance costs from the "certified used" vehicle comes a m I purchased a 2012 Honda ridge line not even two years ago. despite the many repair and maintenance costs from the "certified used" vehicle comes a manufacturing defect where twice now a part of my roof has literally broke off while driving on the high way and hit other vehicles. Honda has a policy where they only fix "safety issues" for some reason they do not think my car falling apart in the wind and physically damaging other vehicles is a safety issue. they begrudgingly fixed it the first time after countless back and forth with their terrible "service specialist" and terrible management staff who couldn't care less about their customers. now its happened a second time after either failing to fix or install it properly or just straight up refuse to acknowledge this is a manufacturing defect that is a safety issue to me and other drivers. even though they recently fixed the issue themselves they now refuse to warranty the part or cover a portion of the cost. they do not sell quality vehicles. they do not provide any level of customer service. they do not stand behind the work they do to their vehicles and they do not care if your car is safe for you or the drivers around you. I will never own a honda again, I will never trust honda middleburgh again, and i will forsure never trust their mechanics to fix something. i suggest you do the same More
August 05, 2025
Excellent people with great hospitality. Beautiful facility with great timely service on my vehicle. A wonderful experience for it being a service appointment.! Beautiful facility with great timely service on my vehicle. A wonderful experience for it being a service appointment.! More
May 22, 2025
Bradley was excellent, very professional he went way above and beyond to make sure my experience was positive. More importantly a mistake was made and Bradley was upfront and honest and made sure everyt above and beyond to make sure my experience was positive. More importantly a mistake was made and Bradley was upfront and honest and made sure everything was corrected to my satisfaction. I would recommend Bradley for any of your service needs. More
March 11, 2025
Very please with my experience at service dealership, starting with appointment, to final service. Service help deck very knowledgeable, helped trough the process, and suggested how to handle my issues. starting with appointment, to final service. Service help deck very knowledgeable, helped trough the process, and suggested how to handle my issues. More
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