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Brad Porter
Brad Porter at Allen Chevrolet Cadillac

Brad Porter | Page 8

Director of Fixed Operations

Allen Chevrolet Cadillac

15180 South Dixie Hwy
Monroe, MI 48161

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331 Reviews
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331 Reviews

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331 Reviews of Brad Porter

January 27, 2022

Dealership Rating
Employee Rating

Took three days to fix a simple problem that should have been uncovered during presale inspection. More

by CAROLINEH1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 28, 2022

Allen Chevrolet Cadillac responded

CAROLINEH1963, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

January 24, 2022

Dealership Rating
Employee Rating

Very friendly staff, clean dealership and very prompt in getting you in for your service and getting you out fast. More

by HBERGMOOSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 25, 2022

Allen Chevrolet Cadillac responded

Hi, HBERGMOOSER! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

January 24, 2022

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Employee Rating

Had oil changed. They didn't tighten filter all the way, leaked oil. They said they will be sending 1 free pil change coupon in mail... More

by RAWILSON220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Jan 26, 2022

Allen Chevrolet Cadillac responded

RAWILSON220, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We are glad we were able to apologize personally on the phone and send a coupon in the mail on the same day. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

January 22, 2022

Dealership Rating
Employee Rating

I really like their customer service, fix my vehicle and get me on my way! More

by KHud23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 24, 2022

Allen Chevrolet Cadillac responded

Hi, KHud23! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

January 21, 2022

Dealership Rating
Employee Rating

Poor signing for oil changes and appointment times parking for service lanes etc etc etc More

by IOTT34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Jan 24, 2022

Allen Chevrolet Cadillac responded

IOTT34, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

January 20, 2022

Dealership Rating
Employee Rating

Would have gave gave five stars for service but I asked how long a wait and they replied two hours maybe a little longer. Took car in at opening of service a 8am and got back at 5pm. I got no calls on upda More

by allanb57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle drivers were great

Print
Jan 21, 2022

Allen Chevrolet Cadillac responded

allanb57, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

January 20, 2022

Dealership Rating
Employee Rating

Did the basics. The stuff that is hard to do was not done although the appointment made included information for the necessary warranty repair. Had to have it put back together without the repair finished be More

by ChevyHDowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 21, 2022

Allen Chevrolet Cadillac responded

ChevyHDowner, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

January 19, 2022

Dealership Rating
Employee Rating

Did recall service within one day We'll take it back there again when needed More

by corvette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Jan 20, 2022

Allen Chevrolet Cadillac responded

Hi, corvette! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

January 19, 2022

Dealership Rating
Employee Rating

All ways take car there. GM customer they work with us. Good customer service. Loyalty More

by CantrellPam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 20, 2022

Allen Chevrolet Cadillac responded

Hi, CantrellPam1! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

January 18, 2022

Dealership Rating
Employee Rating

My husband said he will never go anywhere else for an oil change. Great, fast service. More

by THERESAHUSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 19, 2022

Allen Chevrolet Cadillac responded

Hi, THERESAHUSBY! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

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