Brad Thurman | Page 2

Purchased a 23 Escalade from this dealership. We had a few issues: front bumper bolts were missing, also they never placed wheel lock in vehicle when rims were installed. Tried contacting the dea We had a few issues: front bumper bolts were missing, also they never placed wheel lock in vehicle when rims were installed. Tried contacting the dealership many times. First time we called about this issue, we were told that the wheel lock hasn’t come in yet which doesn’t make sense (how were the rims placed on the vehicle without the lock)? Then we were told that we didn’t sign paperwork to receive this wheel lock. Finally we were told that it was mailed out via mail. We never received it to this day. The dealership never followed up to see if we received the lock and when we call we get many different answers some say it was mailed others say they are looking for it. The dealership told us to file a complaint with Cadillac manufacturer if we are not satisfied. Obviously customer service is not their priority. At this point I don’t know who to contact to get my wheel lock. I just hope I will not have an emergency which involves my wheels. More

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Awesome service and my sales associate was outstanding. David Kasbee was very knowledgeable and forthright with his answers and he made our buying experience as smooth as possible. Would highly recommend David Kasbee was very knowledgeable and forthright with his answers and he made our buying experience as smooth as possible. Would highly recommend him to anyone we know interested in buying a vehicle from your Dealership More

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We just had our first experience with Myrtle Beach Chevrolet Cadillac and we were very pleased with the experience. We were there to look at the new trucks when we saw the 2023 Cadillac XT5. Davide ex Chevrolet Cadillac and we were very pleased with the experience. We were there to look at the new trucks when we saw the 2023 Cadillac XT5. Davide expertly led us through every aspect of the trade when we decided we would like to purchase the car; he was very knowledgeable and we felt very comfortable. Every person we came into contact made us feel good about working with this dealership. Mr. Rodriguez, you have an outstanding staff!! More

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I have been buying cars since 1975 and I have to say this is the first time I have dealt with someone that I actually felt was interested and eager to listen to what I was looking for in a vehicle and not tr is the first time I have dealt with someone that I actually felt was interested and eager to listen to what I was looking for in a vehicle and not trying to make me purchase something they needed to move off the lot. My salesperson Mark Ackerman provided me the answers to all my questions, never tried to push the sale, did not try and evade any questions and took the time to ensure that even in my indecision I was making the best decision for myself. This will also be the first time I am giving any dealership a 5 star rating. That is being done because generally when I offer criticism the other dealerships listen and then never even attempt to correct the problem(s) but at MBCC everything that I mentioned to Mark was taken into account and changes made almost immediately. I also had very candid and none xx dealings with the person that evaluated my trade and ran some preliminary numbers and the finance specialist that finalized all my final paperwork. Would highly recommend to anyone to take the time and see Mark for your next vehicle. Paul Valdes Jr. More

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We walked in looking for a 2500 Chevy Silverado. Brett Mannon was professional and no nonsense. We walked in looking and walked out with what we wanted. The entire team worked with us to get us the Brett Mannon was professional and no nonsense. We walked in looking and walked out with what we wanted. The entire team worked with us to get us the best possible deal. Highly recommend. More

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It was a simple and fast process. My salesman Rex was great to work with. He handled most of everything over the phone since I was about 2 hours away. When I arrived at the dealership My salesman Rex was great to work with. He handled most of everything over the phone since I was about 2 hours away. When I arrived at the dealership it took about 2 hours from the start of test drive until I was walking out the door with the keys. I highly recommend. More

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Worked with Rex Harding on a trade in of a leased vehicle that was titled out of state. He was very easy to work with from my initial phone call to closing on the new vehicle. that was titled out of state. He was very easy to work with from my initial phone call to closing on the new vehicle. More

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Myrtle Beach Cadillac is a great place to buy a car. Our salesman, Chris Irving did a wonderful job showing us the different options available and providing information about the XT4. Our salesman, Chris Irving did a wonderful job showing us the different options available and providing information about the XT4. More

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Very easy experience nice people every thing handled with ease no pressure I will recommend it ease no pressure I will recommend it More

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Very easy to work with. Quick and easy process and my salesman was not pushy at all Quick and easy process and my salesman was not pushy at all More

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