Brandon Bohna

I didn't want to leave this negative review, but this dealership has left me with no other option. I brought my 2022 Jeep Wrangler in early November for a third engine leak. It ended up needing a full dealership has left me with no other option. I brought my 2022 Jeep Wrangler in early November for a third engine leak. It ended up needing a full engine replacement, which I understand can happen. What I don’t accept is how the dealership handled it. My Jeep sat at the dealership for weeks with no proactive communication. I had to initiate nearly every update call. I was repeatedly told my replacement engine had not yet shipped or been delivered, only to later learn the engine was actually delivered December 3rd, a week earlier than I was led to believe. A radio malfunction was reported before the warranty expired and every time the Jeep was in service. The dealership refused to note it on the repair order because they “didn’t work on it that visit,” which leaves me unprotected if they later claim it was never reported. I was told, "it's now hearsay" by a service department member. When I asked about a loud turbo noise in October, I was told “unfortunately, they all sound like that.” After the engine replacement, I was informed the turbo actually needed to be replaced, proving the initial concern wasn’t taken seriously and the diagnosis missed. I'm now stuck trying to obtain rental reimbursement from Stellantis after relying on a rental vehicle for more than a month, and the dealership has not meaningfully assisted with escalation or communication. While the mechanical repair ultimately got done, the lack of honesty, follow-through, and basic customer service has made this the most difficult service experience I’ve ever had. I wish I had read detailed reviews before trusting this shop, hopefully this saves someone else from the same experience. More

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Upon entering the service area I was greeted with a friendly tech. From start to finish everything went smooth. Definitely will keep taking my 1500 to get serviced. friendly tech. From start to finish everything went smooth. Definitely will keep taking my 1500 to get serviced. More

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When I take my vechile in for a oil change. Brandon is always friendly and lets me know about my vechile. Brandon is always friendly and lets me know about my vechile. More

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Brandon is always very accommodating and extremely knowledgeable. Brandon and his crew have been nothing short of spectacular when it came to our RAM 2500 diesel and Jeep Grand Jerokee Trailhawk! We l knowledgeable. Brandon and his crew have been nothing short of spectacular when it came to our RAM 2500 diesel and Jeep Grand Jerokee Trailhawk! We live over 1.5 hours away with a dodge service department 4 miles from us and we choose to make the drive to Canon City because of Brandon and his crew! Everyone is always extremely nice and they actually care about you and your vehicle. You are not just another number. You have a name and they remember your face. They truly make you feel extremely confident that your vehicle is in the hands of professionals.......and it is!! Thanks, Brandon!! You're The Best!! Ralph & Tami Zimmerman More

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They always provide fast and friendly service. I needed a last minute fix before a big roadtrip and they made sure I was taken care of. I needed a last minute fix before a big roadtrip and they made sure I was taken care of. More

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Had my pickup service very quick and reliable checked everything out for me all good to go everything out for me all good to go More

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Awesome service! Each time I bring my vehicle here I absolutely trust that the job will get done right. I’m always greeted with a smile and a handshake. I am also kep Each time I bring my vehicle here I absolutely trust that the job will get done right. I’m always greeted with a smile and a handshake. I am also kept aware of the status of my vehicle. I want to give Brandon a thank you for checking my warranty and getting the coverage for repairs! Some other folks I want to thank are Scott who always greets me with a smile and Donnie, who greets me virtually every time I’m there! More

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I moved back to the area so have been going here for service. I schedule an appt then wait while the work gets done. They are friendly and efficient. I usually deal with Brandon since my brother in law service. I schedule an appt then wait while the work gets done. They are friendly and efficient. I usually deal with Brandon since my brother in law goes here also and likes Brandon. More

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Always friendly and professional, they give you upfront price quotes and let you know what you need and what you don't. price quotes and let you know what you need and what you don't. More

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Brandon does a excellent job. He booked our appointment, followed the replacement of our passenger mirror. Called when completed. Brandon also checked our fluids in our 2018 Ram He booked our appointment, followed the replacement of our passenger mirror. Called when completed. Brandon also checked our fluids in our 2018 Ram. They are due for changes, appointment is being scheduled. Thank you AutoNation and Brandon for the prompt service and heads up on liquid replacement needed. More

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