Brandon Napier

Service and communication were great. Battery for 2021 Crosstrek was ridiculously overpriced. Faulty battery should have been under warranty. Battery for 2021 Crosstrek was ridiculously overpriced. Faulty battery should have been under warranty. More

by mareforti Verified Customer Verified Customer

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Excellent communication and attention to detail. Professionalism from start to finish. Lovely waiting area too. Professionalism from start to finish. Lovely waiting area too. More

by LBEVIS44 Verified Customer Verified Customer

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Brandon knows Subarus like the back of his hand. He explains clearly what needs to be done, makes it the process easy, and goes above and beyond. As for the sales team, we'll see if Subaru of Nor He explains clearly what needs to be done, makes it the process easy, and goes above and beyond. As for the sales team, we'll see if Subaru of North Tampa wins my next purchase. More

by CLYDE2 Verified Customer Verified Customer

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Brandon is very professional. He took care of all of our needs. He’s friendly and comes across as really caring. The scheduling bot is frustrating and very limited in its ab He took care of all of our needs. He’s friendly and comes across as really caring. The scheduling bot is frustrating and very limited in its ability to understand anything other than preprogrammed maintenance needs. It gets some things wrong and doesn’t seem to be able to correct itself. When I finally got to talk to a person, my scheduling was taken care of quickly! More

by BOBKEITH28 Verified Customer Verified Customer

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I am very grateful for the excellent service I received every time I visit this location. No matter what is the situation they (BRANDON) always handle it with a exceptional professionalism and such a great every time I visit this location. No matter what is the situation they (BRANDON) always handle it with a exceptional professionalism and such a great customer service. More

by jessicabroche Verified Customer Verified Customer

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Brandon recommended services that had already been performed that day and some that were done 8 months prior and wouldn't need to be performed for another year or more. Brandon also left me sitting f performed that day and some that were done 8 months prior and wouldn't need to be performed for another year or more. Brandon also left me sitting for 30 minutes or more after my car was ready. More

by JBSTTU Verified Customer Verified Customer

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Very happy with Nolan at the service desk. Did a great job staying in communication Did a great job staying in communication More

by aubewelch.amber Verified Customer Verified Customer

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Pleasant and professional staff. Service was quick, car washed which is a very nice addition to attention!! Service was quick, car washed which is a very nice addition to attention!! More

by gnrrub Verified Customer Verified Customer

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I had a rocky start with my recent service experience, but Jake and Brandon completely turned things around. Jake and Brandon both genuinely care about their customers, and that level of care made all the but Jake and Brandon completely turned things around. Jake and Brandon both genuinely care about their customers, and that level of care made all the difference in my experience. Their professionalism, kindness, and commitment to making things right completely changed my experience. I left feeling valued as a customer and happy to have them in my corner as I close in on 200k miles. More

by NREYNOLDS0 Verified Customer Verified Customer

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It is always a pleasant experience when I interact with the sales or service area at North Tampa Subaru. the sales or service area at North Tampa Subaru. More

by LaCubana Verified Customer Verified Customer

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