Best service.
Very professional and very personable. Could not ask for better service. Something you don’t find much any
more. Highly recommend. Brandy was the be
Very professional and very personable. Could not ask for better service. Something you don’t find much any
more. Highly recommend. Brandy was the best.
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by Burbunch
Service Price Transparency
Aug 25, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
Thank you for sharing your wonderful feedback about Brandy and the team! We hope to see you back at Gallatin Chrysler Dodge Jeep Ram Service Department!
Very satisfied with the service department, very friendly
staff and professional. Will continue coming back.
staff and professional. Will continue coming back.
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by Leonardricky4
Service Price Transparency
Aug 25, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
Thank you for your continued trust and for sharing your feedback about our team, Leonard! We look forward to welcoming you back to Gallatin Chrysler Dodge Jeep Ram. Safe travels!
Great service very helpful and knowledgeable about my
car. It’s the only place I go.
car. It’s the only place I go.
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by lmoquin
Service Price Transparency
Aug 25, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
Thank you so much for your kind words! We appreciate your business here at Gallatin Chrysler Dodge Jeep Ram.
Always use Gallatin Jeep for all my service needs,
Samantha made it easy from start to finish!! The service team is always amazing! A
++++ service, quick and easy.
Samantha made it easy from start to finish!! The service team is always amazing! A
++++ service, quick and easy.
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by jeremydavid27
Service Price Transparency
Aug 20, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
Thank you for your continued trust in our team and for sharing your experience! We're delighted to hear that Samantha and our service team always make your visits smooth and efficient. We hope you continue to count on us in the future! -Gallatin Chrysler Dodge Jeep Ram
Juan was great!
He made the process quick and easy. Best service experience I’ve ever had!
He made the process quick and easy. Best service experience I’ve ever had!
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by patrickl
Service Price Transparency
Aug 19, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
Hi Patrick, thank you so much for the kind words! We’re thrilled to hear that Juan provided such a quick and easy service experience for you. We truly appreciate your feedback and look forward to seeing you again at Gallatin Chrysler Dodge Jeep Ram!
Total waste of time.
Received an email that there was a drive train software update that I needed to come in for. When I got there I was informed that they would check.
Received an email that there was a drive train software update that I needed to come in for. When I got there I was informed that they would check. An hour and a half later I was told that there was no update and that "everyone got these just to get you into the dealer". With drive time wasted two and a half house with nothing accomplished.
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by BigAl
Service Price Transparency
Aug 14, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
We're very disappointed to see the feedback you received regarding the drive train software update. Thank you for bringing this to our attention. Allow me to investigate so we can make sure this doesn't happen again. Please give me a call and I'd be happy to speak with you about your visit. Best, Daniel Mason - Service Manager - 615-206-9797 EXT 2233
Everyone was professional and informational and was very
courteous would definitely come back when I have car needs
courteous would definitely come back when I have car needs
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by rayhenriques
Service Price Transparency
Aug 11, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
We’re so grateful for your feedback, and we’ll be sure to pass it along to the team. We look forward to helping you at Gallatin Chrysler Dodge Jeep Ram again!
Service department isn’t great unfortunately.
Was told at my Saturday appointment I would be called Monday to schedule a repair follow up appointment. Did not hear from the rep Monday or Tuesday,
Was told at my Saturday appointment I would be called Monday to schedule a repair follow up appointment. Did not hear from the rep Monday or Tuesday, called Wednesday and left a message for the rep at 8am, still never heard back. Called again Thursday morning for the service manager, didn’t hear from the manager but then finally heard from the rep (via text) and still have no resolution on the appointment needing to be scheduled. This is not even the first issue I’ve had with the service department, it’s exhausting.
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by B Miles
Service Price Transparency
Aug 04, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
I'm really sorry to hear about the communication issues you've experienced with our service department. We aim to provide timely and efficient service, and it sounds like we fell short in this case. I'd like to get this resolved for you as soon as possible - could you please contact me so we can assist in scheduling your repair follow-up appointment? Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233
Always the best service with Brandy & the team!
Thank you all for taking care of my truck & me!
Thank you all for taking care of my truck & me!
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by rrambo22000
Service Price Transparency
Jul 29, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
Your kind review warms our hearts! Brandy will appreciate your kudos. Thank you from the Gallatin Chrysler Dodge Jeep Ram Team.
Excellent service and communication.
Easy to work with. Fair and honest. Reliable with a convenient location.
Easy to work with. Fair and honest. Reliable with a convenient location.
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by gverstat
Service Price Transparency
Jul 28, 2026 -
Gallatin Chrysler Dodge Jeep Ram responded
Thank you for your thoughtful review! We are glad to hear about your excellent service experience at Gallatin Chrysler Dodge Jeep Ram!