Breanna Craig
Breanna Craig at Transwest Ford

Breanna Craig

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.6
68 Reviews
4.6

68 Reviews

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68 Reviews of Breanna Craig

May 29, 2025

Dealership Rating
Employee Rating

Breanna and this dealership worked us into their schedule for oil change service as we traveled through Scottsbluff. Very accommodating! More

by John
Service Price Transparency
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Recommend Dealer
Yes

May 16, 2025

Dealership Rating
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We just refinanced my daughter's car amd Brian went above and beyond to make it happen. We always purchase amd service our vehicles at Transwest Ford. More

by SUNSHINE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Sunshine Eisenbarth , Brian Christeleit

May 19, 2025

Transwest Ford responded

Sunshine, what a great testimonial, thank you! We strive to create the best and easiest buying experience possible for our customers. That's only possible with outstanding people like Brian, who go above and beyond to help each customer. It's definitely a team effort. We're proud to be your hometown dealership. Transwest Ford

May 14, 2025

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They didn’t know about the lifetime warranty for motorcraft pads. There was a charge to look at brakes which was ok because they did a detailed inspection on truck. However, the charge was not ment More

by none24
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Recommend Dealer
No
May 16, 2025

Transwest Ford responded

We are so sorry, none24. We would like to apologize for the lack of knowledge in this scenario. Our service manager would like to assist you with your brake replacement. Again, our apologies. Randy Bennett | Service Manager | Transwest Ford Office: 308-310-2808 | Email: randy.bennett@transwest.com

April 26, 2025

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I needed my car looked at for an issue, they were able to get me in right away and the issue was fixed just as quickly! More

by none23
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2025

Transwest Ford responded

Thank you for your rating, none23! We appreciate your business and hope to be your choice for service for years to come! Transwest Ford

April 23, 2025

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Great service, great price, went the extra mile to wash and vacuum. Highly recommend to anyone! More

by none23
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Recommend Dealer
Yes
Apr 24, 2025

Transwest Ford responded

Thank you so much, none23! We're glad our friendly and helpful staff exceeded your expectations! We look forward to working with you again soon! Transwest Ford

April 12, 2025

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Employee Rating

Friendly and informative service, didn't over charge, and fairly kept me up to date on progress More

by Sukkafat1
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Apr 15, 2025

Transwest Ford responded

Thank you so much, Sukkafat1! We're glad our staff was friendly and informative. We strive to exceed your expectations! We look forward to working with you again soon! Transwest Ford

April 09, 2025

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I like how fast they get my car done. They changed the oil and rotated the tires. More

by none23
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Recommend Dealer
Yes
Apr 11, 2025

Transwest Ford responded

We're so glad to hear it, none23!! We are excited to be your hometown Ford dealership. Thank you for your support. We look forward to working with you in the future! Sincerely, The Transwest Family

April 06, 2025

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Employee Rating

Very attentive to my needs. Always try to solve my issues. Very kind people. Word. More

by Brian
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Recommend Dealer
Yes
Apr 09, 2025

Transwest Ford responded

Thank you for the kind words, Brian. We are very happy to be able to assist you and make such a positive impact on your service experience. Thank you for your business. Transwest Ford

March 31, 2025

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Employee Rating

Mario was very professional and courteous, he always goes out of his way to make sure everything is taken care of and that we are happy with the service and with Mario it is always great! More

by ET97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Apr 01, 2025

Transwest Ford responded

Thanks for saying so. ET97. Mario is a great asset to our Service Department. We appreciate your business and look forward to working with you in the future. Transwest Ford

March 29, 2025

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Employee Rating

They sent you a coupon for a free oil change and when you take your vehicle in there then they say that they're charging you less so you have to pay out of pocket and they don't honor the coupon so just so y More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2025

Transwest Ford responded

We are so sorry about this confusion, none23. We would like to hear more about your recent oil change experience. Based on the information provided, it's hard for us to identify your specific service order. Please contact our customer liaison at 303-301-7501. Again, our apologies.

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