Breece Higgins | Page 4

I had a great buying experience with Hurst Autoplex. Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth tra Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth transaction with a friendly guy who promptly answers you questions and does not pressure you. Once we had made the purchase with Breece, we finished financial paperwork Kevin Sparger, the finance Manager. This is the part of the car purchase that generally takes a while leaving you feeling like you are being held hostage. At Hurst Autoplex it took just a few minutes. No pressure to add on extended warranties, service agreements or other nonsense intended to wiggle a few more bucks out of you like at other dealerships. It was just simple straightforward transaction. I comparison shopped with another Mitsubishi dealership in Irving, but the Irving dealership was not timely about returning calls/emails and getting answers was like pulling teeth and left me wondering what they were trying to hide. Not Hurst Autoplex. Breece always answered all my questions quickly, and completely. I never felt like he was playing games or hiding anything. Everything was straightforward. No games, no surprises, no hassle. The process was easy. When the kids start driving, we will definitely shop here first! More

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After reading the excellent reviews on Hurst Autoplex Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The revi Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The reviews were very accurate. I don't think I have had a more pleasant dealership experience. First, Mr. Breece Higgins called me on the phone while we were on I-30, told me that he had read my e-mail and would pull out the SUV I have chosen to look at immediately. That was it! He did not try to get any more information or prolong the phone conversation unnecessarily, which has always been a big turn-off for me with past dealerships (and therefore made me very hesitant to leave my phone number in any dealership). Once we got to the dealership, we noticed a couple of customers walking around and looking at cars. The atmosphere was very relaxed. The staff inside were very friendly, courteous, and professional. Mr. Higgins treated us very well. His presentation of the SUV was concise, but answered accurately whatever questions we had. He made us feel very welcome and relaxed. When it was time to fill out paperwork -- and at this point I was very surprised and pleased that we were just "now" having to fill out "any" paper, as opposed to past experiences -- Mr. Higgins was very patient and accommodating. As I was transferred from Mr. Higgins' office to Mr. Kevin Sparger's office for financing, the staff greeted me and were asking a few personal questions as if I were a family guest. Mr. Sparger was just as friendly and professional. From what I have observed, they really looked like a big family and worked as a team. That was important to me because I was purchasing the 7-seater SUV for my parents and four (4) younger siblings. I did not want to end up at a dealership that only saw me and my family as customers for that day, but one that would go above and beyond to make sure we would become lifetime customers. Even though Hurst Autoplex Mitsubishi is almost 50 miles from where we live, I can't imagine going anywhere else for future vehicle purchases. They definitely deserve five (5) stars, and much more, customer loyalty. More

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If you are looking for a new or preowned vehicle there is no other place I would go. The customer service was great from start to finish. They treated me with courtesy and respect, and I received a great de no other place I would go. The customer service was great from start to finish. They treated me with courtesy and respect, and I received a great deal. Thank you guys for all your hard work I will definitely be a customer for life. More

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From the initial contact Breece and the entire Hurst autoplex team were very informative and helpful in trying to help me find the right fit for me. There was not pressure involved and I fell that they autoplex team were very informative and helpful in trying to help me find the right fit for me. There was not pressure involved and I fell that they did everything possible to give me the best deal they could on both my trade-in and my new car lease. This was a very enjoyable and non-stressful experience. I highly recommend Breece Higgins and the entire Hurst Autoplex team to help with your new or used car needs. More

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Breece was great to work with. I felt like I got great service and a really good deal on my car. What was very nice, and what ended up selling the car, was that I got to keep the Mitsubishi Outlander for service and a really good deal on my car. What was very nice, and what ended up selling the car, was that I got to keep the Mitsubishi Outlander for a little while. I was leaning towards buying a Ford Explorer, but when I drove the Mitsubishi I realized what a good fit it was for my family. Mitsubishi provides a much better warranty and a lot of technology for the money. The 2014 Outlander is an excellent car. Thanks for all the great service, Breece, and for the personable but no pressure sales technique. It makes me want to keep doing business with you! Stacy Stuewe More

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Fantastic experience and overall candid folks - great joy to work with a non-typical car dealership! These folks are A+. We have purchase 4 cars to date... to work with a non-typical car dealership! These folks are A+. We have purchase 4 cars to date... More

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