Breene Callahan | Page 2

Quickest and best car buying experience I have ever had!! When it comes to cars, I get very specific and particular. I have been in the car game for many years and I finally was able to get a new job that wou When it comes to cars, I get very specific and particular. I have been in the car game for many years and I finally was able to get a new job that would help me afford the car I have been looking at for almost five years now. In April 2014 a special post was made by Audi showcasing a special edition for the car I wanted to purchase. It was so rare and Audi only released 20 cars in the special Nogaro Blue Edition in the US. For 2015 you would have to order this special edition and wait over 3 months for the car to come and pay total full price. I contacted about 10 dealers all over Long Island/Tri State area and I can say that almost every single dealership except two of them I contacted( I won't name names) but it was truly embarrassing how uneducated some people were on the specific car I wanted. I would include links in my emails with detailed descriptions of what I exactly wanted and dealers still would ask me for "more information" like I was not knowledgeable on what I wanted. I contacted Biener Audi last just to see what they had to say and within 3 minutes Breene Callahan responded to me informing me that they had the exact car I wanted in stock (which is shocking) considering how there were only 20 of these cars sent to the United States. The immediate correspondence between Breene and I assured me that I was in good hands and his knowledge about the car right off the bat let me know that he knew exactly what I was talking about. After a few days of speaking to each other, we were able to work out a deal which I could not pass up. The price the other dealerships gave me was more like a mortgage payment than a car payment. The deal we agreed on was beneficial for both sides and there was no haggling or bad feelings about anything. We agreed on the deal on Thursday and I picked up the car up Saturday morning (two days later) and him and Mark Buro (Finance) had all the papers necessary ready to be signed. Mark Buro also was very nice and gave me a great deal on a car care package which is invaluable especially living in New York with all the road hazards. I was in the dealership for only 20 minutes as compared to hours and hours at dealerships with sub par employees. Maybe I am just not accustomed to dealing with such courteous and respectful people while purchasing cars but I have never had such a great experience. Breene answered any questions I had about the car and we stay in contact here and there seeing how each other are doing. Breene would even answer emails after he left work for the day just to make sure he answered any of my relentless questions. For someone to put up with the walls that I have up says a lot. I am very stubborn and almost impossible to make a deal with because I know what I want to pay for the car I plan to purchase and if I don't get the deal that I want, I will walk out of the dealership or cease any correspondence. I HIGHLY recommend the amazing sales staff, finance staff, service and management staff at Biener Audi especially the professionalism of Breene Callahan and Mark Buro for assisting me in my car purchase. Biener has been around for decades and they will continue to be with the amazing team they have there. I will never go to any other Audi dealership ever again because of the precedents and satisfaction that were set at Biener Audi. I cannot thank you enough Breene Callahan! More

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Great Experience First off, I'd like to say that I am overjoyed with my new vehicle purchase from Biener Audi. I spent nearly 4 months test driving A4s around the Roch First off, I'd like to say that I am overjoyed with my new vehicle purchase from Biener Audi. I spent nearly 4 months test driving A4s around the Rochester, NY area, with no luck at any dealership. I even made the trip down to Nyack and Maplewood, NJ in my quest to find the right car. Mind you, that's more than a 10 hour round trip from where I live. I've walked away from deals over the littlest details, including small differences in price, rude negotiating, and the even method of payment. To say the least, finding the right car seemed quite helpless after a while. Thankfully, I found the vehicle with all the right specs at Biener Audi. The first person I talked with was Breene, who negotiated the sale. Within about 4 emails, we had a price worked out and were making arrangements for me to pick up the A4. I was a little hesitant to get my hopes up because of my previous experiences at other dealerships, but I was more than surprised with the service once I finally got down to Great Neck. Joe was the specialist who went over the vehicle with me, and he was more than helpful. He went over every detail in depth, and made the actual transaction effortless. I couldn't be more thrilled with the service I received and would definitely recommend Biener Audi. I will definitely be purchasing my next Audi from them, and I can say that with 100% confidence. More

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Excellent and easy 2014 A6 3.0 buying experience. Do your homework, come prepared and it will be a smooth transaction. Sales and service staff very helpful. Ask for Breene C! your homework, come prepared and it will be a smooth transaction. Sales and service staff very helpful. Ask for Breene C! More

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This was my first experience buying over the Internet. I was offered a very good price (much lower than another dealer offered in person) without any drama. I met with Breene Callahan to go over the details was offered a very good price (much lower than another dealer offered in person) without any drama. I met with Breene Callahan to go over the details and then Mike Firouztale to complete the sale and take delivery. Everyone was professional, knowledgeable and friendly. I really appreciated that there weren't any of the usual high pressure tactics. This was one of the best car buying experiences that I've had. More

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