Brenda Rosas

Grand Prairie Ford responded

We appreciate you sharing your feedback and understand how important pricing clarity is for every customer. Our team strives to provide transparent information and options for all buyers. Feedback like yours helps us improve how we communicate vehicle costs and fees. For any questions or assistance, please reach out to Maricela Vera at Mvera@grandprairieford.com so we can help.

Grand Prairie Ford responded

We genuinely appreciate your feedback about the efficiency and professional service you experienced. It's wonderful to hear that we could make your visit smooth and straightforward. Your confidence in choosing us for future vehicle purchases means everything to our team, and we're honored that you would recommend our services to your loved ones. We look forward to serving you again and helping your friends and family with their automotive needs.

Grand Prairie Ford responded

We are thrilled to hear about your outstanding experience with our team. It sounds like you received exactly the kind of respectful and straightforward service that makes car buying enjoyable rather than stressful. Having someone who understands your needs and creates a comfortable, pressure-free environment clearly made all the difference in transforming your perspective on vehicle shopping. Your feedback about receiving fair treatment and logical conversations throughout the entire process from initial contact to final purchase means so much to us. We take great pride in having team members who demonstrate such professionalism and expertise while making every customer feel valued and at ease. Thank you for sharing how this experience redefined car shopping for you - that is exactly what we strive to achieve for every customer who visits Grand Prairie Ford.

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're thrilled that our team made you feel welcomed and helped you find the perfect vehicle. Your satisfaction means everything to us, and we truly appreciate your recommendation of Grand Prairie Ford to others!

Grand Prairie Ford responded

We genuinely appreciate your feedback about having such a positive car buying experience with us. It's wonderful to hear that your time with us exceeded your expectations and that our team made the process smooth and enjoyable for you. Erick and Braylon will be thrilled to know their dedication and service made such a meaningful impact on your visit. We take pride in our team's commitment to providing outstanding customer care, and your kind words truly highlight their efforts. Thank you for choosing us for your automotive needs.

Grand Prairie Ford responded

We are honored to hear about your wonderful experience with your truck purchase. It sounds like our team member made the entire process smooth and straightforward for you. We take great pride in having knowledgeable staff who can guide customers through their vehicle purchase with expertise and care. Thank you for choosing Grand Prairie Ford and for taking the time to share your positive feedback about the exceptional service you received.

Grand Prairie Ford responded

We're thrilled our team exceeded your expectations! Your feedback about our staff going above and beyond means everything to us. Thank you for sharing your wonderful experience with Grand Prairie Ford.

Grand Prairie Ford responded

Thank you for bringing this to our attention. We understand how frustrating it is when attempts to get assistance go unanswered, and we sincerely apologize for the difficulty you’ve experienced. We’d like the opportunity to help resolve your key fob concern as quickly as possible. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can assist you promptly.

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled that Brenda provided such patient service and that you had a great experience with us. Your positive review means so much to our team at Grand Prairie Ford!