"Brent was fantastic and went above and beyond to assist..."
Brent was fantastic and went above and beyond to assist me in purchasing a vehicle. I had a rather difficult situation where most dealers would turn me away but Brent was determined to work through my obstacles and he was able to get me exactly what I was looking for! He was professional and made the experience very enjoyable. A huge thanks to Brent and the whole Kerry Nissan team that made my purchase easy and affordable!
"If you like honesty and transparency, don’t even consider..."
- Shelli Jones
If you like honesty and transparency, don’t even consider Kerry Nissan of Florence. Last Wednesday I was helping my sister buy a new car. I negotiated a deal with an internet salesman named Brent via email on a new Altima on which we both agreed. I was told of no conditions or contingencies on this deal but upon arrival was told my sister had to buy GAP insurance and a 150K mile warranty to get financing. Of course I knew this wasn’t true so I told them she has her own financing. Brent said then they won’t sell at the agreed upon price. I informed him we agreed via email on the price without any contingencies. His boss came over and said he just can’t make the deal work financially then. I asked to see how they were “losing money” on this deal they already agreed on and they refused to show me. I felt this whole experience was very unethical and dishonest and wasted my time. I drove to Colerain and bought the same car from Aaron Muth of Jeff Wyler Colerain for $700 cheaper than the deal Kerry Nissan and I had worked out that they didn’t honor. I’ll never buy a car from Kerry ever and will be sure all my friends, family, clients, acquaintances read the email thread of this whole negotiation that they refused to honor without buying GAP and an extended warranty that we never even discussed when agreeing on a price.
"I would give TEN STARS for CUSTOMER SATISFACTION!"
This was my first time at Kerry Nissan and will not be my last. Amanda, Brent, Walter, and even the "Top Dog" Manager went above and beyond for us. This dealership lives by the Golden Rule.
"Salesman was awesome, sales manager not so much"
Anthony was awesome and very helpful. Would steer clear of KYle- he was very abrasive and rude and would not have bought a car if the general manager would not have apologized to us. Everyone else was very nice but Kyle needs to work on his social skills.
Other Employees Tagged:
, Anthony cook
" Nissan rouge"
A good experience at the Kerry Nissan. are salesman Brent Adams was very knowledgeable and helpful on the Choice of our new vehicle. After two days of driving i did not likes the 19 “ tires and the dealership changed them to 18” no questions asked.