Brent Benn

Sold my vehicle to Joe Machens Ford in Columbia, MO under the impression that they were a reputable business who values their customers. They told me that they would not be able to sell my car on the lot and the impression that they were a reputable business who values their customers. They told me that they would not be able to sell my car on the lot and that it would have to be sent to auction because it was 8 years old. They said they would most likely “only get a few hundred bucks” after paying auction fees. We agreed to a price based off the assumption that my car wasn’t worth much due to its age. Ford then proceeded to put my car on the lot with a sale price that was over double what they paid me for it. I went back to Ford to question them about why they didn’t offer me a fair price. They simply said if I wasn’t happy with the price they offered then I shouldn’t have sold it to them. I will not be doing business with them in the future and neither should you. More

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Marc was so extremely helpful in helping us wade through the paperwork. He was very polite and respectful and was a true gentleman. the paperwork. He was very polite and respectful and was a true gentleman. More

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Austin was very respectful and professional! Did his due diligence in helping us find the right vehicle for us. Did his due diligence in helping us find the right vehicle for us. More

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