Brett Lloyd
Brett Lloyd at Southern Kia - Greenbrier

Brett Lloyd | Page 2

General Manager

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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3.4
58 Reviews
3.4

58 Reviews

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58 Reviews of Brett Lloyd

June 30, 2024

Dealership Rating
Employee Rating

Service was excellent no complaints at all. sending my daughter for service to her car. More

by dinkyduck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

Jul 02, 2024

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 11, 2024

Dealership Rating
Employee Rating

Unresolved, Unreliable, No Communication, Disorganized, Confusion, Lacks Leadership, No Customer support, No, customer etiquette. Not enough staff. More

by msoricepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts

Jun 12, 2024

Southern Kia - Greenbrier responded

"Msoricepa" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2024

Dealership Rating
Employee Rating

Been coming for years, service is good. Not as “southern” as it use to be. It was a little friendlier. I know its hard to find good employees nowadays but the little u have can go along way More

by DEADRA_H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

June 07, 2024

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Employee Rating

Was very satisfied with the work that was done on my truck as always looking forward until the next service thank you guys. Mitchell Kearney More

by mitchell.kearney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

June 04, 2024

Dealership Rating
Employee Rating

Don’t know who Bryan Hunt is! BUT I WILL NEVER COME TO THIS DEALERSHIP AFTER MY MAINTENANCE WARRANTY EXPIRES! Worst customer service EVER! Been calling for weeks and haven’t got a More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts, Sean

May 25, 2024

Dealership Rating
Employee Rating

This is the second time I was sent this and filled it out. I wasn’t impressed with the customer service and the way they don’t explain that I have to discuss things with an assigned advisor until I calle More

by KUCHER_JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts

May 23, 2024

Dealership Rating
Employee Rating

This incident was taken care of in a timely manner. I highly recommend Service with this dealership. More

by lnickens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richards Potts

May 24, 2024

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2024

Dealership Rating
Employee Rating

The people were nice and friendly but the wait was too long. I was coming from Suffolk so that’s why drop off and wait, More

by esteelauder40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

May 22, 2024

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

May 19, 2024

Dealership Rating
Employee Rating

I like my 2024 GMC,Sierra 1500,. I dislike the truck deal and the problems ! This was not my first new car deal but the worst, bar none! ! ! More

by EFERGUSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts, Adam B.

May 22, 2024

Southern Kia - Greenbrier responded

"EFERGUSON33" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

Dealership Rating
Employee Rating

They was kind and professional. The service was. At a timely manner. They were good More

by davemcclenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

May 22, 2024

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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