Service was excellent no complaints at all.
sending my daughter for service to her car.
sending my daughter for service to her car.
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by dinkyduck1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts
Jul 02, 2024 -
Southern Kia - Greenbrier responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Unresolved, Unreliable, No Communication, Disorganized,
Confusion, Lacks Leadership, No Customer support, No, customer etiquette. Not enough staff.
Confusion, Lacks Leadership, No Customer support, No, customer etiquette. Not enough staff.
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by msoricepa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts
Jun 12, 2024 -
Southern Kia - Greenbrier responded
"Msoricepa" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Been coming for years, service is good.
Not as “southern” as it use to be. It was a little friendlier. I know its hard to find good employees nowadays but the little u have can go along way
Not as “southern” as it use to be. It was a little friendlier. I know its hard to find good employees nowadays but the little u have can go along way with good customer service
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by DEADRA_H
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts
Was very satisfied with the work that was done on my
truck as always looking forward until the next service thank you guys. Mitchell Kearney
truck as always looking forward until the next service thank you guys. Mitchell Kearney
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by mitchell.kearney
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts
Don’t know who Bryan Hunt is!
BUT I WILL NEVER COME TO THIS DEALERSHIP AFTER MY MAINTENANCE WARRANTY EXPIRES! Worst customer service EVER! Been calling for weeks and haven’t got a
BUT I WILL NEVER COME TO THIS DEALERSHIP AFTER MY MAINTENANCE WARRANTY EXPIRES! Worst customer service EVER! Been calling for weeks and haven’t got a returned call yet!!!
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by William
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts, Sean
This is the second time I was sent this and filled it
out. I wasn’t impressed with the customer service and the way they don’t explain that I have to discuss things with an assigned advisor until I calle
out. I wasn’t impressed with the customer service and the way they don’t explain that I have to discuss things with an assigned advisor until I called to see if my vehicle was ready be picked up. And the length of time to wait to get the appointment for the inspection. Dont bother to respond to this!!
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by KUCHER_JOHN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts
This incident was taken care of in a timely manner.
I highly recommend Service with this dealership.
I highly recommend Service with this dealership.
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by lnickens1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Richards Potts
May 24, 2024 -
Southern Kia - Greenbrier responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
The people were nice and friendly but the wait was too
long. I was coming from Suffolk so that’s why drop off and wait,
long. I was coming from Suffolk so that’s why drop off and wait,
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by esteelauder40
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts
May 22, 2024 -
Southern Kia - Greenbrier responded
We appreciate your feedback and are eager to better your return experience.
I like my 2024 GMC,Sierra 1500,.
I dislike the truck deal and the problems ! This was not my first new car deal but the worst, bar none! ! !
I dislike the truck deal and the problems ! This was not my first new car deal but the worst, bar none! ! !
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by EFERGUSON33
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts, Adam B.
May 22, 2024 -
Southern Kia - Greenbrier responded
"EFERGUSON33" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.
They was kind and professional.
The service was. At a timely manner. They were good
The service was. At a timely manner. They were good
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by davemcclenon
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Hunt, Richards Potts
May 22, 2024 -
Southern Kia - Greenbrier responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!