Brett Lloyd
Brett Lloyd at Southern Kia - Greenbrier

Brett Lloyd | Page 5

General Manager

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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60 Reviews
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60 Reviews

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60 Reviews of Brett Lloyd

November 05, 2023

Dealership Rating
Employee Rating

Horrible service experience when taking my vehicle in. Service advisors don’t know how to handle matters professionally and neither does management. More

by Avocado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts

Nov 06, 2023

Southern Kia - Greenbrier responded

"Avocado" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Nov 05, 2023

Avocado responded

Horrible service, needs new management.

November 01, 2023

Dealership Rating
Employee Rating

Terrible communication with the customers and not transparent with information that needs to be shared. More

by Terrence.davis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts

Nov 01, 2023

Southern Kia - Greenbrier responded

Terrence. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 28, 2023

Dealership Rating
Employee Rating

The Service was fast and reasonably priced. This is the 2nd time I took my car to get serviced here. I had to take my car to the dealership to get recall work done. They were finished in less t More

by KCL_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

Oct 31, 2023

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 28, 2023

Dealership Rating
Employee Rating

Great customer service. Roy and moose was very attentive. The process was quick and I left wit what I wanted. More

by JUANITA_POLITE
Recommend Dealer
Yes
Oct 31, 2023

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 25, 2023

Dealership Rating
Employee Rating

Every one was nice and understanding with my situation they squeezed me in and I thank you for that, the waiting wasn't that long. More

by lucindamcelroy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richards Potts

October 25, 2023

Dealership Rating
Employee Rating

We have been satisfied from purchase through service of our GMC Arcadia. Would and have recommended to family and friends. More

by EBETSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

October 22, 2023

Dealership Rating
Employee Rating

You forgot to reset my warning light and it came back on again. It would be nice to have that not come on after an oil change. More

by djkas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

Oct 23, 2023

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 22, 2023

Dealership Rating
Employee Rating

Anthony Evans was my technician and was very helpful , changed my oil , inspected my car and changed my spark plugs in a timely manner. Very professional environment and will definitely come back ! More

by dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts, Anthony Evans

Oct 23, 2023

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 17, 2023

Dealership Rating
Employee Rating

The management and Sales Team fulfilled all that was expected to make our purchase satisfactory. We are very happy with our purchase. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richards Potts

Oct 17, 2023

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 14, 2023

Dealership Rating
Employee Rating

Excellent customer service, very short waiting time, recommended the service department get a promotion for being VERY COURTEOUS and PROFESSIONAL, THANKS More

by mhoward7137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richards Potts

Oct 16, 2023

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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