"The dealership was clean and neat as expected. Our Sales..."
The dealership was clean and neat as expected. Our Sales Rep, Kam Hookano, was pleasant, a good listener, and knowledgeable. I would recommend him to any buyer. The dreaded paperwork was competently addressed by both Kam and Justin Gasman, the Financial Services Director. Our car was clean, certified, and gassed up ready to go. The price was right. What more could you ask for? Bill S.
"Overall, this was a fantastic purchasing experience!"
This was our best shopping experience, and we are both young seniors!
Brett was honest, gave straight, knowledgeable answers, set us up with reliable staff when he couldn't be there. John was kind and patient. He walked us through the details of the car, synced our phones for us, offered post sale help and followed up with us the next day. Glenn, the general manager, made sure we and our service dog were comfortable, offered and gave our dog a bowl of ice water. He offered his help, his staff’s help and post-sale help if needed. Justin taught (not sold nor pushed) us about OnStar, extended warranties, etc. He was knowledgeable, patient and amicable. Justin also gave me a bottle of ice tea from his personal stash! Mr. McCaddon the dealership owner, made a point of meeting us right away. He thanked us for giving his dealership a chance when we arrived. He was, as was all of the staff, very kind to our service dog. He made it clear that his dealership was dog friendly and he was very easy to talk with. His staff clearly respects him and enjoys working for him. We sincerely recommend this dealership and will be sending our friends to McCaddon.
"2013 Grand Cherokee "
Easily the best car buying experience we’ve had. From the sales department to the finance department everyone was friendly, professional, and knowledgeable. We will diffentley be repeat customers.