Bri Zumkeller

The service representative were very professional & courteous. I was not happy about the 30 day repair wait but i understand the need to get it right the first time and to make sure i was satisfied wit courteous. I was not happy about the 30 day repair wait but i understand the need to get it right the first time and to make sure i was satisfied with the results. More

by deborahp.joyner Verified Customer Verified Customer

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Pleasant staff who are very kind, helpful and take care of my car. Nice experience of my car. Nice experience More

by PSCASSIDY Verified Customer Verified Customer

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Awesome with the loaner. No problem with the car so far and looking forward to bringing my car back for service No problem with the car so far and looking forward to bringing my car back for service More

by GERALD0811.GH Verified Customer Verified Customer

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Nice people. Worked very hard to make sure I was satisfied. Car was delivered to my home. Worked very hard to make sure I was satisfied. Car was delivered to my home. More

by PGARD0 Verified Customer Verified Customer

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Service was excellent. Staff was friendly and professional with clear and defined updates regarding my vehicle. Staff was friendly and professional with clear and defined updates regarding my vehicle. More

by sales@crestviewcadillac.com Verified Customer Verified Customer

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On Monday, I brought my vehicle in for an instrument panel issue. After waiting over 90 minutes with no communication, I was informed only upon inquiry that the part required replacement and would arriv panel issue. After waiting over 90 minutes with no communication, I was informed only upon inquiry that the part required replacement and would arrive the next day. We scheduled service for Wednesday morning with a loaner provided. On Tuesday, I called to confirm readiness and was surprised to learn the vehicle had not been serviced, despite the part being available. Ron assured me work would begin Wednesday morning and the car would be ready by 3 p.m., though I had to specifically request a follow-up call. When I retrieved the vehicle late Wednesday, I discovered greasy handprints across the inside of the windshield, creating a visibility hazard. This experience reflected poor communication, lack of follow-through, and unsatisfactory care of my vehicle. More

by antoinette.dejanasz Verified Customer Verified Customer

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Great service. Very efficient. Trustworthy. Car runs great. Answered all my question with honesty. Love this place. Very efficient. Trustworthy. Car runs great. Answered all my question with honesty. Love this place. More

by zzzbarnes Verified Customer Verified Customer

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The three USBc outlets on the center console didn’t work. We discovered it the day after we picked up our new car. It took 1 1/2 weeks for them to figure out what was wrong and only resolved the issue after We discovered it the day after we picked up our new car. It took 1 1/2 weeks for them to figure out what was wrong and only resolved the issue after working with engineers at GM engineering. We leased a 2025 Lyriq Luxury 3 and they gave us a sport 1 for a loaner. Not an equal car and being in demo mode, the settings went back to default with each key cycle. The staff is very nice. Brie at the loaner counter is awesome. They have a texting system for communication but only reply about 25% of the time. More

by SLCORKER Verified Customer Verified Customer

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Fast, friendly and efficient. They did my oil change and installed a set of mudflaps in record time. They even wash the car when they were done.! They did my oil change and installed a set of mudflaps in record time. They even wash the car when they were done.! More

by Cd Verified Customer Verified Customer

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The Crestview Cadillac staff was amazing. Best price and an unmatched selection of new and used vehicles. Thank you! Best price and an unmatched selection of new and used vehicles. Thank you! More

by dbeckett012@gmail.com Verified Customer Verified Customer

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