Brian Copeland

I recently brought my Land Rover defender in for service and the team found an issue with the turbo and rather than bring me through a back-and-forth service experience they just replaced the whole turbo. I and the team found an issue with the turbo and rather than bring me through a back-and-forth service experience they just replaced the whole turbo. I really feel like they want the extra mile for me and took care of me. More

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I received a very professional and friendly service. All of the defender’s repairs were done quickly and efficiently. All of the defender’s repairs were done quickly and efficiently. More

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LR Scarborough consistently provides excellent customer service. They are professional, prompt, and extremely accommodating. Lisa and Brian in service are always excellent to work with in particular. Ju service. They are professional, prompt, and extremely accommodating. Lisa and Brian in service are always excellent to work with in particular. Justin in parts is also excellent. They provide the best dealership experience I have ever had. More

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I have nothing but great things to say about my experience with Land Rover Scarborough! Brian Copeland and the team of technicians provided an unparalleled level of expertise and efficiency. I'll r experience with Land Rover Scarborough! Brian Copeland and the team of technicians provided an unparalleled level of expertise and efficiency. I'll recommend them without hesitation. More

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For the past 30 years I have purchased mainly Jeeps, but got my family I have purchased Mercedes Benz(63AMG; clk 550; clk63 AMG). I have been around many salespersons as a result. I must say that none compa got my family I have purchased Mercedes Benz(63AMG; clk 550; clk63 AMG). I have been around many salespersons as a result. I must say that none compare to Ryan—he knows his product well, is at the top of his game and it was such a pleasure working with him to purchase. My 2024 Range Rover. The dealership is beyond reproach just an excellent dealership to work with from the finance manager to the general manager (who is frequently seen walking the floor—helping in subway that he can)! I find the range rover to be week a dream car to drive. Would recommend the product, Ryan and the dealership. Pay them a visit a find out for yourself. I bought a slightly used 2024 vehicle (engine still not broken in) from this dealer. More

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Very competent and organized and very pleasant to deal with. Will return with our Jag next year. with. Will return with our Jag next year. More

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Brian was great! Very helpful and informative. The video was also much appreciated. My baby was clean looking and all shined up when I picked her up. Most importantly Very helpful and informative. The video was also much appreciated. My baby was clean looking and all shined up when I picked her up. Most importantly she was running better than ever. I’ve never had a dealership experience such as this one and I will be coming back for service on my Rover. More

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The Best! --- Service, Professionalism, Courtesy, Informative, Comfortable Waiting Environment, Friendly & Handsome/Beautiful in Appearance. .( do I have a "1 --- Service, Professionalism, Courtesy, Informative, Comfortable Waiting Environment, Friendly & Handsome/Beautiful in Appearance. .( do I have a "15 word minimum" yet ?) More

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The best auto customer service I’ve ever experienced. I’ve been working with this team for nearly 20 years and they’ve never let me down. Great communicators while always getting the job done on time wit I’ve been working with this team for nearly 20 years and they’ve never let me down. Great communicators while always getting the job done on time with minimal disruption. More

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Service was very helpful. Set at convenient time. Kept me informed . Laura was outstanding - she arranged loaner and took a real interest in my issue. Set at convenient time. Kept me informed . Laura was outstanding - she arranged loaner and took a real interest in my issue. More

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