Brian Dumas

Maintenance department was courteous, professional and knowledgeable about what you needed done to your vehicle. knowledgeable about what you needed done to your vehicle. More

by lassiter_60 Verified Customer Verified Customer

Report | Print

Trish went above and beyond. Excellent and honest. The truck was supposed to be detailed when delivered. It had not even been washed. Filthy with glass and nails in the bed. Excellent and honest. The truck was supposed to be detailed when delivered. It had not even been washed. Filthy with glass and nails in the bed. The engine looked like a dirt road. I contacted Trish and she was apologetic but offered nothing like a gift card or anything to make up for it. I live 4 hours away. Just a gesture like that would have went a long way. You spend a lot of money and you want a new to you car to be as clean as possible. More

by fortson.lee Verified Customer Verified Customer

Report | Print

Great salesmanship and GM and staff were outstanding and appreciate the professionalism. Thanks for everything. appreciate the professionalism. Thanks for everything. More

by Phillip G Verified Customer Verified Customer

Report | Print

We were very pleased with our Sales person Trish. She made buying a vehicle stress free. She made the effort to find exactly the vehicle we were looking for. She made buying a vehicle stress free. She made the effort to find exactly the vehicle we were looking for. More

Report | Print

Confused service department. Three attempts were made to get the part in. Part was finally found in Chatom Motor inventory. Appt was made for following week to have part installe Three attempts were made to get the part in. Part was finally found in Chatom Motor inventory. Appt was made for following week to have part installed. Showed up for appt to be told part had been installed the day before on someone else’s vehicle. They had my email & phone # from the appt confirmation. Was told they had tried making contact but I never got any communication letting me know they didn’t have MY part and would have to reorder one for my vehicle. Turns out the lady at the front didn’t know what the lady in the back knew. Lady in the back overheard the conversation concerning my part being used on someone else’s vehicle and spoke up about the part being in Chatom Motor inventory. My question was and still remains how were both ladies working steps apart and both using a computer system that I have to assume are “linked” have two different opinions on my part. Part was found and installed. Actual service was great. Part was a recalled part and ordered per my Vin #. Three phone calls, appoint to have part installed, one complete cluster on finding my part and part was installed and I’m done with Walt Massey. More

by walleybw Verified Customer Verified Customer

Report | Print