Brian Edwards
Brian Edwards at Rusnak Bentley Rolls-Royce

Brian Edwards

Service Manager

Rusnak Bentley Rolls-Royce

285 W Colorado Blvd
Pasadena, CA 91105

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11 Reviews

I began my automotive career over 22 years ago, as a car wash attendant at a local Mercedes-Benz dealership. Throughout the years I have advanced through the dealership gaining experience in the Parts Department, Marketing Department and Service Departments, which helps me provide the best assistance possible today. I joined the Rusnak Family in January of 2008 as a Service Advisor for Rusnak Mercedes-Benz, until recently promoted to my current position as Service Manager at Rusnak Service Center for Rolls-Royce, Bentley, Maserati, and Karma. I look forward to many more years here in the Rusnak Family, working with our great team to make each experience enjoyable.

Dealership Experience

7 yrs, 1 mo

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

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11 Reviews

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11 Reviews of Brian Edwards

February 24, 2026

Dealership Rating
Employee Rating

Joseph is the best- always doing his job & keeping me updated 😁 thank you Joseph so much 🥰 More

by Linda Gaukler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Yu

Feb 27, 2026

Rusnak Bentley Rolls-Royce responded

Hi Linda, we're happy you found our staff to be so supportive during your experience here at Rusnak Service Center - Maserati, Bentley, Rolls-Royce. Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2024

Dealership Rating
Employee Rating

Process was simple and easy to get a deal done. Saraah was very educated in motors and her ability to explain was very good. More

by Vinmanagement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Czekner, Angie Lanik, Carla Ramos , Sara Adwan, Perry Dong, Mr. That

Mar 30, 2024

Rusnak Bentley Rolls-Royce responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com

July 12, 2021

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Employee Rating

Service would have been perfect if there was no lack of communication. However, I still believe that they are a great dealership and would still recommend them. More

by Jackie W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lascano, Anthony Ziemann

Jul 12, 2021

Rusnak Bentley Rolls-Royce responded

Thank you for taking the time to share your feedback and overall recommendation. Please do not hesitate to reach out directly to elaborate further. We hope to hear from you in the future.

March 16, 2021

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Employee Rating

Brian was really nice to me even when I was being cranky from having the worst day ever. He called and got my car towed and made everything better Thank you More

by SUZIKALYPSO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Rusnak Bentley Rolls-Royce responded

Thank you for visiting Rusnak Bentley Rolls-Royce Maserati. We will be sure to thank Brian for providing you with excellent service. We look forward to working with you again.

November 19, 2020

Dealership Rating
Employee Rating

I left my 2020 Ghibli for service and after that I notice that the could start is not the same. I called in to talk about the issue and so far nobody returned my call. I was expecting a better customer se More

by MARIO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 19, 2020

Rusnak Bentley Rolls-Royce responded

Mario, I'm sorry to hear your concerns have yet to be addressed. I will have my Service Manager Brian Edwards reach out ASAP to see what we can do to help. If you need my assistance please let me know. You can reach me at aziemann@rusnakautogroup.com or my direct line 626-229-2782. Sincerely, Anthony Ziemann | General Manager | Rusnak Bentley, Rolls-Royce, Karma, and Maserati

April 25, 2020

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Employee Rating

Service Advisor Andrew is awesome and professional. Eventhough the loaner car's interior was very dirty and smells bad. My engine light was on and off but after maintenance service the problem is fixed More

by fnaglobal
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lascano

Apr 25, 2020

Rusnak Bentley Rolls-Royce responded

Thank you for the great review. We will be sure to thank Andrew for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

February 24, 2020

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Employee Rating

I'm very satisfied with the service for my wraith rolls royce. Ruben did an excellent job. He's very nice and accommodating, he was the one who helped me last time too and he's very knowledgeable. If I'm More

by NITZ1029
Recommend Dealer
Yes

Other Employees Tagged: Ruben Granados

Feb 25, 2020

Rusnak Bentley Rolls-Royce responded

Thank you for the positive feedback! We are happy to know that you were satisfied with your recent service visit and with the help of Ruben who was nice and accommodating. We hope to see you again soon!

January 28, 2020

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Employee Rating

Exceeded my expectations by even taking care of things unrelated to my original service request. They didn't even try to point out to me that they went above and beyond afterwards; they just did it becaus More

by jasoncheung727
Recommend Dealer
Yes

Other Employees Tagged: Alicia Arch, Andrew Lascano

Jan 29, 2020

Rusnak Bentley Rolls-Royce responded

Jason, Thank you for taking the time to write a review! We're thrilled to hear Alicia, Andrew, and Brian all went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs int he future.

January 24, 2020

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Employee Rating

Great service Rusnak is my dealership of choice, in part due to the excellent service I receive when I bring my car in. They are responsive, professional, and solv More

by Quattroporte Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lascano

Jan 24, 2020

Rusnak Bentley Rolls-Royce responded

Thank you for the great review! We're so pleased to know that you consistently receive outstanding service when you visit. We look forward to working with you again!

November 13, 2019

Dealership Rating
Employee Rating

Service Department Excellent service. I travel from Hollywood to Pasadena to have my car serviced because Rusnak has both my trust and confidence that my vehicle will More

by Linda Sollima Doe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melody Beckford, Ruben Granados

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