Brian Erickson

Great Service ! Very Friendly Staff !! Good at diagnosing problems and explaining them in a way I could understand !! Very Friendly Staff !! Good at diagnosing problems and explaining them in a way I could understand !! More

by PPPOPPA Verified Customer Verified Customer

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Key Acura Of Reno is the top notch dealership. Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased two cars from them and it's been a great experience More

by coughlin325 Verified Customer Verified Customer

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Met me at the door ready to service my car. I was out within the time frame predicted. Everything was extremely efficient and everyone was very friendly. Love this service department. Worke I was out within the time frame predicted. Everything was extremely efficient and everyone was very friendly. Love this service department. Worked with James, who should get five stars too. More

by PLAYFULPARENTING Verified Customer Verified Customer

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Key Acura has the best service team and advisers. I have Ben going there for over 10 years and have never had a bad experience. I have Ben going there for over 10 years and have never had a bad experience. More

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People are nice and they keep my car in good condition to run always on the go run always on the go More

by gail20212 Verified Customer Verified Customer

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Wonderful customer service in the service department. Great communication throughout the process. Happy to recommend to anyone! Great communication throughout the process. Happy to recommend to anyone! More

by WULFA28 Verified Customer Verified Customer

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Exceptional buying process, I am a customer for life. Acura is the best in my opinion!! Acura is the best in my opinion!! More

by CORRINE_ENGEBRETSON Verified Customer Verified Customer

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The Service Department representatives are always prompt to greet me and to get the paperwork underway. I appreciate that when minor problems arise, Brian and his colleagues get resolution courteously and e to greet me and to get the paperwork underway. I appreciate that when minor problems arise, Brian and his colleagues get resolution courteously and efficiently. More

by SMILEY.MERRILL Verified Customer Verified Customer

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Dealership was very clean. Ethan gave exceptional service. He was knowledgeable, friendly, and very efficient. He took my car in 30 minutes early and I was out the door in abou Ethan gave exceptional service. He was knowledgeable, friendly, and very efficient. He took my car in 30 minutes early and I was out the door in about one hour with a clean car. More

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Worst customer service to date. Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack's and a nice shirt, it’s now cargo shorts and a tee shirt. More

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