Brian Garrett

Honestly, I was expecting the worst because you know. . car dealerships.. But I was treated very well by Brian, Michael and in finance as well. None of them were pushy in any way, all were easy to get al . car dealerships.. But I was treated very well by Brian, Michael and in finance as well. None of them were pushy in any way, all were easy to get along with and I felt like we ended up, on my particular deal, right in the middle ground so it was equitable for all involved. I purchased a used 2025 GMC Hummer EV SUV 3X. So far, I am very happy and would definitely recommend this dealership and Brain. More

by kevin@otr-wholesale.com Verified Customer Verified Customer

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I actually got a Mitsubishi Outlander PHEV Platinum Edition from Fountain's Mitsubishi section. It wasn't a Buick or GMC -- but this website won't let me put the correct car details. I loved the col Edition from Fountain's Mitsubishi section. It wasn't a Buick or GMC -- but this website won't let me put the correct car details. I loved the color of the car, and Christian was able to offer me a very competitive price for it. He also obtained better finance for the vehicle -- it was better than what my bank had given me. The team at Fountain Mall Mitsubishi/Buick/GMC delivered an excellent buying experience -- from the test drive to color selection to the price matching to the actual purchase process. Once I had made my decision, everything was super smooth. After we got the car home, I noticed a dent the next day. Brian was able to organize a dent removal at the dealership, and my partner took the car in for it -- seamless and it was like the dent had never been there! The only issue I had was a scratch on the rear left door sill that I found a few days after we got the car home. I mostly drive the car alone and do not use that door, and the dealership was unable to explain the scratch. Unfortunately, I had missed this scratch on the day we drove the car home. Anyway, Christian's manager Brian Garrett was able to provide a touch-up service for the scratch -- it hides the scratch, but the scratch is still there. I've provided strong feedback to the dealership on their car preparation process and suggested a detailed once-over before handing their customer a new car -- no brand-new car should come with a dent and a scratch. While I am miffed about it, I do realize that I spotted the scratch only a few days after I got the car -- that does put me in a situation where I cannot prove when the scratch occurred. It puts the dealership in the same situation, too. One of the lights in the cargo trunk area was not working -- and I took the car to the dealership's service section -- they have ordered the light replacement from Mitsubishi and it is all covered under Mitsubishi's warranty through the dealership. Edwin Bosch and Tulsie Arjun at the service center were excellent. All things said and done, the team at Fountain -- Christian + Brian in sales, Louis in finance and Edwin + Tulsie at the Fountain Mall service center -- have provided an excellent experience for me as a buyer. More

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Excellent customer service was provided. Details where provided of the difference in the models selected Details where provided of the difference in the models selected More

by velez2180hickory Verified Customer Verified Customer

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Everyone is friendly and knows what they are doing and gets straight to the point. I love how everything flows seemingly! 10/10 recommend this dealership. gets straight to the point. I love how everything flows seemingly! 10/10 recommend this dealership. More

by kholt173 Verified Customer Verified Customer

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I cant express enough how happy and satisfied I was with the smooth progress. They didnt drag it out I gave them my price and they matched it. No hassle no scamming at the end adding extra stuff. Just strai the smooth progress. They didnt drag it out I gave them my price and they matched it. No hassle no scamming at the end adding extra stuff. Just straightforward. Would definitely recommend. More

by franklinsilk Verified Customer Verified Customer

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Top dealership with top buyer experience plus great finance options and competitive nation wide pricing. Christian and Brian took good care of me and helped me find exactly what I wanted. Will bu finance options and competitive nation wide pricing. Christian and Brian took good care of me and helped me find exactly what I wanted. Will buy again from here. More

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Great service. No complaints. Very professional and willing to answer questions every single time that I had one No complaints. Very professional and willing to answer questions every single time that I had one More

by Yasnny Verified Customer Verified Customer

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I had a great experience at Fountain Buick GMC. I was dreading the idea of leasing a vehicle but Brian Garrett and Chaz Holt made it so effortless. They were both knowledgeable, patient and listene I was dreading the idea of leasing a vehicle but Brian Garrett and Chaz Holt made it so effortless. They were both knowledgeable, patient and listened to me. I could not be happier with my new Buick Encore! I 100% recommend this dealership and these two phenomenal gentlemen. More

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Christian helped us out today. Thank you for going through this trade with us and explaining the process. Thank you for going through this trade with us and explaining the process. More

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Friendly and knowledgable team. Truck as advertised. Informative about truck features. Thank you for a great buying experience! Truck as advertised. Informative about truck features. Thank you for a great buying experience! More

by huefnerfamily03 Verified Customer Verified Customer

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