Brian Johnson | Page 2

This was our second time purchasing a kiddos first vehicle from this incredible Luther team Westside VW. Putting your child in a vehicle of their own for the first time is terrifying as a parent. Howe vehicle from this incredible Luther team Westside VW. Putting your child in a vehicle of their own for the first time is terrifying as a parent. However the team here has made this process incredibly easy on this momma bears heart! Here we have always felt that they genuinely care about our needs and take the time to make sure to find the perfect vehicle for what we need. From the time you walk in the door to the time you’re ready for another car purchase they are there for you. Who can say that about a a car dealership!?! Everyone at this location makes you feel welcomed and part of their family. With a 22 year career in HR and sales leadership I can tell you this type of environment only happens when the locations leadership casts that shadow to its people. Tammy and Don, this environment is because of you!! Brian J, just as last time was phenomenal. He did an amazing job taking care of us and showing my son what a car buying experience should be like. He took his time to make sure all of my sons questions were asked and encouraged him to ask question that he wasn’t asking. He also shared personal stories regarding the importance of responsible driving and how it affects one’s future. Devin in finance was also amazing. He worked with us to understand what we were looking for financially and how to best achieve those desires. He offered multiple explanations of the importance of warranties and how we can utilize those. Because of Don, Tammy and their entire team at Westside you will have customers for life. More

by jessica94 Verified Customer Verified Customer

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Brian was professional and helpful. He responded to my questions in a timely manner and treated me respectfully. Overall, this was a fantastic buying experience. He responded to my questions in a timely manner and treated me respectfully. Overall, this was a fantastic buying experience. More

by bzuercher Verified Customer Verified Customer

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Great great service. Wonderful staff He helped with so many things, offered water and adapted to the needs of my young child. Wonderful staff He helped with so many things, offered water and adapted to the needs of my young child. More

by Ej Verified Customer Verified Customer

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Very willing to show multiple cars and open and honest with all questions I asked with all questions I asked More

by alexandramilow Verified Customer Verified Customer

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Excellent service, friendly and helpful with our questions. Brian made it easy from start to finish. questions. Brian made it easy from start to finish. More

by frain.joellen Verified Customer Verified Customer

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My buying experience at Westside was one the easiest I’ve ever had! I inquired about the car online in the morning after spotting it on the website. Brian immediately reached out via email and let I’ve ever had! I inquired about the car online in the morning after spotting it on the website. Brian immediately reached out via email and let me decide how the sale would go. I appreciated the prompt response, along with his professionalism in asking my preferred method of contact and then honoring that. (Another dealer I recently interacted with did the exact opposite with 3 different over-aggressive sales people reaching out out to me simultaneously, via multiple channels to the extent of being a turn off from even wanting to do business with them.) I test drove the car that afternoon. Brian was super friendly and knowledgeable and kept everything low pressure and fun. When I decide to move forward with the purchase everyone I interacted with made sure the rest of the process was super easy. This experience reinforced why family members have also been repeat customers at Westside VW. More

by katie.shriver Verified Customer Verified Customer

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I came to the dealership with a good idea of what I was expecting to spend, what my trade was worth, and what interest rates I would qualify for, and Brian met my expectations with fair pricing on first of expecting to spend, what my trade was worth, and what interest rates I would qualify for, and Brian met my expectations with fair pricing on first offers with no haggling. It was a great experience and I was on my way home with a new car in under 2 hours. More

by Pete13 Verified Customer Verified Customer

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Brandon was wonderful to work with! He was very thorough, patient and explained things nicely! Simon was also great to work with and made and helped make the financing go smoothly. J He was very thorough, patient and explained things nicely! Simon was also great to work with and made and helped make the financing go smoothly. Jason was an integral part of the process and was great to talk to! More

by sarahw923 Verified Customer Verified Customer

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Everything went smoothly through all phases of the transaction. I would definitely consider doing business with them again in the future. transaction. I would definitely consider doing business with them again in the future. More

by stuartd1653 Verified Customer Verified Customer

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I had a wonderful experience at Luther, everyone who helped me was so knowledgeable and educated. I felt like everything was explained to me so well and I left loving everyone who helped me. helped me was so knowledgeable and educated. I felt like everything was explained to me so well and I left loving everyone who helped me. More

by izzylhazlett Verified Customer Verified Customer

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