Brian Kazdin

This dealership has always been welcoming and incredibly helpful answering all questions while making process quick helpful answering all questions while making process quick More

by BPANZ30 Verified Customer Verified Customer

Print

Ken Ganley Nissan did its best to secure a 2026 Nissan to the 2023 Nissan Altima SL that we had leased over the past three years. Brian Kazdin, our sales person, made my wife and me feel that he had our b to the 2023 Nissan Altima SL that we had leased over the past three years. Brian Kazdin, our sales person, made my wife and me feel that he had our best interests at heart at all times during the leasing process. He explained that a 2026 Altima SV would be very comparable to the 2023 SL. He even went out of his way to visit us at our house in order to explain the different lease options we could consider and listened to us as we expressed our needs. Because of his efforts we leased a 2026. Nissan Altima SV with which, so far, we are pleased.Brian Kazdin is a superb sales person. More

Print

It did its best to secure a car closest to the one we sought. Brian Kazdin made us feel that he had our best interests at heart at all times. He even visited us at our house on his off day in order to be sought. Brian Kazdin made us feel that he had our best interests at heart at all times. He even visited us at our house on his off day in order to be certain of the car we wanted. He is a superb salesman. More

by SEENS Verified Customer Verified Customer

Print

Brian was a pleasure to work with. He made the whole process easy and fun. I would definitely recommend this location to anyone looking for a good experience. He made the whole process easy and fun. I would definitely recommend this location to anyone looking for a good experience. More

Print

They were very nice to me and I got a car that I wanted for my Birthday for next month. But only xxxx is the payment should have least $350.00 month ok. for my Birthday for next month. But only xxxx is the payment should have least $350.00 month ok. More

Print

I was just at the Ken Ganley Nissan in Mayfield Heights and had the worst experience I've ever had in a dealership. I had called ahead earlier in the week and spoke with Brian, a salesperson, and asked if and had the worst experience I've ever had in a dealership. I had called ahead earlier in the week and spoke with Brian, a salesperson, and asked if they could bring a car from the Ken Ganley Nissan in Medina up here since I live nearby. He said that he could and that if they brought it up on Saturday, they could keep it until Monday and then take it back to Medina. I agreed to see it then. When I got there, the car was waiting and looked great. I test drove it and loved the car and started on the paperwork. Unfortunately for me, I had mistakenly figured the wrong "out the door" number and I was off by about $2500. I still wanted the car, so we moved forward. I asked for a little money off since the windows had a tint that was significantly below the legal limit and would have to be removed to be legal. The manager, David, came over and said that he could only take $200 off. This left us at $25592.12. I asked for $92.12 more off to make it an even number and he refused and acted as if I would be taking food from his table if he did that. I deliberated about it but I wanted the car so I accepted it without the additional discount. As I was signing the paperwork, they told me that the car had no warranty and was "As Is". I told them that there was paperwork in the glove box that said that there was a dealer's warranty for 3000 miles or 90 days. They disagreed. We walked over to where they were cleaning the car and found the paperwork that showed there was a warranty. Brian, the salesman, and I took that to the manager, David, to show him and he crumpled it up in front of me and said that the warranty was not valid here. I asked why not, and he said that he bought the car from Ken Ganley Nissan Medina and that it was his car now and the warranty was not valid. I asked how that was since they were both Ken Ganley Nissan and he said it was just his car. To make matters worse, he was very rude and condescending the entire time. The other employees were looking at the floor and straight ahead and appeared to be very uncomfortable. I asked David if I should have bought the car in Medina to get the better deal and he asked me why I came there instead. He had already been told that I live near Mayfield Heights. At no point did anyone say, before they brought the car up, that this would void a warranty and give them less movement on the price. I would have driven to Medina with that information. The entire process was awful, except for Brian, not the most helpful, and Russ (finance guy), who was very nice and understanding. Not only will I never go back to any Ken Ganley dealership, I will actively encourage people to stay away from them. As I told this to David he said that was ok, they have a lot of positive reviews so it won't matter. As I was leaving he mumbled something to me and I assume that it was not positive, because he denied ever saying anything. Extremely unprofessional in a sales oriented business. Not to mention it took 4 hours to get through it all. More

Print

No complaints. Brian was personable, knowledgeable, and helpful. Everyone I encountered was friendly. Highly recommended. Brian was personable, knowledgeable, and helpful. Everyone I encountered was friendly. Highly recommended. More

Print

Brian and Maranda were awesome. Made purchasing a car a very painless experience. Thank you Ganley Nissan Made purchasing a car a very painless experience. Thank you Ganley Nissan More

Print

Everyone was friendly and helpful and I didn’t feel pressured. Thanks for a great experience pressured. Thanks for a great experience More

by EMSZYMANSKI Verified Customer Verified Customer

Print

Brian was great. Nice and no xx. Always followed up. Very organized. A great experience. Nice and no xx. Always followed up. Very organized. A great experience. More

by PCJOHNSON82 Verified Customer Verified Customer

Print