Brian Kitts
Brian Kitts at Rusty Wallace Kia Alcoa

Brian Kitts | Page 12

General Manager

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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159 Reviews
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159 Reviews

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159 Reviews of Brian Kitts

May 07, 2019

Dealership Rating
Employee Rating

Very painless purchasing process. Very pleased. BJ assessed our needs and guided us through the process of deciding which car would be the best for us. They looked for ways to help us save money an More

by wb4fen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BJ McNeely , Chris Palumbo

May 03, 2019

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Employee Rating

Outstanding experience! Top notch service from start to finish! Tyler and Brian did a great job of showing us and explaining to us the various options in Kia Sportage. We tho More

by JHUFF7522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kitts

March 16, 2019

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Employee Rating

Excellant service in a timely manner. After repairing the scratches the car looks like it just came from tbe showroom. Thanks to all who were involved. More

by BLACKBEARINVEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garry King , Jenna Mayes, Court

March 09, 2019

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Employee Rating

Great job Rusty Wallace Kia is a very professional dealership and they do a great job so you have no worries here and the service department is one of the best More

by Big Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Witucki, Garry King , Brandon Chaffins, Matt Fisher, Jenna Mayes

March 01, 2019

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Employee Rating

Outstanding service The service team went above and beyond to ensure I was taken care of. Everyone was extremely kind and helpful. I could not recommend this service cent More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Fisher, Chris Palumbo

February 17, 2019

Dealership Rating
Employee Rating

A few hours Very good service Terry was very nice as before. Worked with us on the loan amount and payment, getting us the best deal. Will be back again. More

by Willow69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Cook

January 20, 2019

Dealership Rating

Always excellent until this visit This is a text from dealer; Your SPORTAGE is scheduled for service on 01/09/2019 09:00 AM at RUSTY WALLACE KIA OF ALCOA. My husband arrives at 9. Th More

by MICHUD5511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Will Witucki, Terry Cook , Matt Fisher

Jan 21, 2019

Rusty Wallace Kia Alcoa responded

Hello, This is Will from Rusty Wallace Kia Alcoa. I recently seen the review that you left regarding the most recent visit to the service department. Could you give me a call and go over the details with me so I can get this resolved? I know that you are dissatisfied with the visit, and would like the opportunity to see if I can make it a good experience. My phone number is 865-977-5422. Just ask for Will and they will direct you to me. Thank you for your feedback and I look forward to speaking with you soon. Will Witucki Rusty Wallace Kia Alcoa

Jan 28, 2019

Rusty Wallace Kia Alcoa responded

Hello again, I just wanted to touch base one more time to see if there is anything I can do to help make up for your inconvenience here in our service department. Our survey reports are very important to us and I would like to figure out a way to correct this so we can also get our survey corrected. Please give me a call when you have an opportunity. Thank you and have a blessed day. Will Witucki

January 16, 2019

Dealership Rating
Employee Rating

Great! Looking for a good car so this in paper a Honda and went to look at it and it was just what I wonted The staff that worked with me was greatI would se More

by KIMGRUBB64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Chaffins

January 10, 2019

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Employee Rating

Cannot get better.. These guys are great. They’ve always helped when I needed it, been very reasonable on cost, and are exceptional at servicing my 2016 Kia Soul!! The m More

by DP Love my Kia Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Fisher, Christopher Nunley

January 08, 2019

Dealership Rating
Employee Rating

Rusty Wallace Kia Never Disappoints My family has purchased several cars from Rusty Wallace Kia and we will continue to do so. Our salesman Dave Autry is top notch. He always goes above More

by Mike G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Autry

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