Brian Kitts | Page 5
General Manager
Rusty Wallace Kia Alcoa
4612 Alcoa Highway
Louisville, TN 37777
159 Reviews
Write a Review159 Reviews of Brian Kitts
January 20, 2022
I'm a return customer, I've always had great experiences dealing with Mr. Brian Kitts. My daughter and I had the pleasure of working with Mr. BJ McNeely, the manager that handles internet inquiries and was dealing with Mr. Brian Kitts. My daughter and I had the pleasure of working with Mr. BJ McNeely, the manager that handles internet inquiries and was treated with great respect and enthusiasm. This was an awesome first experience for my daughter to be able to work with these guys. Their very personable and were spot on during the purchase process, very helpful answering questions and addressing concerns. The entire staff was very professional. Thank you Guys. More
Other Employees Tagged: BJ McNeely
January 08, 2022
Experienced, professional, exceptional, trained, patient, understanding, non pushy, kind, knowledgeable, and great with my son. understanding, non pushy, kind, knowledgeable, and great with my son. More
Other Employees Tagged: Will Witucki, Bill Raybourne, David Autry, Garry King, Tyler Kitts, Court Courtney , Brandon Chaffins, Dylan Hatula, Clay Magee
December 21, 2021
The staff at Rusty Wallace Kia was extremely kind and helpful. Everyone there was very professional, and I have absolutely no regrets chosing them! helpful. Everyone there was very professional, and I have absolutely no regrets chosing them! More
Other Employees Tagged: Terry Cook, Aubrey Chaffins, David Autry, Garry King, Court Courtney , Chase Cass, Brandon Chaffins, Dylan Hatula
December 17, 2021
The folks at rusty wallace really took the time to help me and made sure I got the car I wanted to buy me and made sure I got the car I wanted to buy More
Other Employees Tagged: Terry Cook, Aubrey Chaffins, David Autry, Garry King, Tyler Kitts, Court Courtney , Brandon Chaffins, Dylan Hatula, Clay Magee
December 02, 2021
Super fast and streamlined buying experience! They listened to exactly what I needed and wanted and delivered just that! Highly recommend! listened to exactly what I needed and wanted and delivered just that! Highly recommend! More
Other Employees Tagged: Will Witucki, Tyler Kitts
October 20, 2021
Not knowing what was wrong with my beloved Sedona van, but sure it was probably a big deal, I drove it to the dealership. I met Brad Skinner in the Service Department. He made an appointment for me to get but sure it was probably a big deal, I drove it to the dealership. I met Brad Skinner in the Service Department. He made an appointment for me to get it checked and worked feverishly to find a loaner car due to my work schedule. Three days later, I received a personal phone call from the GM, Brian Kitts, that my engine had breathed it’s last after carrying me 160,000 miles. He assured me they would help find me a vehicle. By the close of that same evening, with Gary King’s help, along with the finance manager, Denise Burris, I drove home in my new Sedona van (2020, but new to me), much like the van I had but upgraded. Everyone went above and beyond to take a really bad-news day and turn it into a really good-news day. The customer service was incredible by all involved. I will forever drive a KIA! More
Other Employees Tagged: Garry King , Brad Skinner and Denise Burris
October 11, 2021
Terry Cook and Brian Kitts were very understandind, courteous and halpful to bring this deal together. courteous and halpful to bring this deal together. More
Other Employees Tagged: Terry Cook , Brandon Chaffins, Clay Magee
September 30, 2021
Outstanding #1 in my book Sales and service go out of Outstanding #1 in my book Sales and service go out of their way to help with everything 👍 Outstanding #1 in my book Sales and service go out of their way to help with everything 👍 More
Other Employees Tagged: David Autry , Clay Magee
September 27, 2021
Great service. The team was very helpful in getting my vehicle ordered and getting instock vehicle ordered and getting instock More
Other Employees Tagged: Tyler Kitts , Brandon Chaffins, Clay Magee
September 21, 2021
Very friendly customer service from the whole crew! Buying experience was a breeze as they made it easy! This place is the xxxx! Buying experience was a breeze as they made it easy! This place is the xxxx! More
Other Employees Tagged: Will Witucki, Terry Cook, Bill Raybourne, Aubrey Chaffins, David Autry, Tyler Kitts, Court Courtney , Brandon Chaffins, Clay Magee
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