the fianance guy try to sell me a different vehicle even
after i corrected him he said just sign i will fix it. very deceptive and outright criminal thank god for ms. syball whom fixed everything without he
after i corrected him he said just sign i will fix it. very deceptive and outright criminal thank god for ms. syball whom fixed everything without her i wouldnt come within 10 miles of this place, and service dept couldnt answer when this vehicle needs service and books that came with my truck is not clear when service is recomened. my fifth vehicle from this place. only because of ms.sybal, and my service guy tyson the only honest person in service has been fired
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by zunigaseguin
Verified Customer
Verified Customer
Other Employees Tagged:
Ramiro Castillo
, Syble Kline, Ivan Perez, Jenn Tejada
Feb 12, 2025 -
Seguin Chevrolet responded
Dear zunigaseguin,
Thank you for your feedback, and we sincerely apologize for the experience you had. We're glad to hear Ms. Syble was able to help resolve the situation, and we appreciate your loyalty over the years. We take your concerns very seriously, especially when it comes to transparency and customer service, and we will address them with our team. Your trust means a lot to us, and we’re committed to ensuring your next experience is a positive one.
Sincerely,
Jeremy Sims, General Manager
The team at Seguin Chevrolet did an excellent job helping
me with my trade and the purchase of my vehicle.
me with my trade and the purchase of my vehicle.
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by rhoban
Verified Customer
Verified Customer
Feb 12, 2025 -
Seguin Chevrolet responded
Dear rhoban,
Thank you for the fantastic review! We're thrilled to hear that our team at Seguin Chevrolet made your trade and vehicle purchase an excellent experience. We appreciate your trust in us and look forward to assisting you again in the future!
Sincerely,
Jeremy Sims, General Manager
Great, great, great, great, great, great, Great, great,
great, great, great, great Great, great, great, great, great, great.
great, great, great, great Great, great, great, great, great, great.
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by cade.archer.0
Verified Customer
Verified Customer
Feb 12, 2025 -
Seguin Chevrolet responded
Dear cade.archer.0,
Thank you for the amazing feedback! We're thrilled to know that your experience with us was so great—your enthusiasm really made our day! We look forward to serving you again soon.
Sincerely,
Jeremy Sims, General Manager
Very friendly clean and helpful.
Did what they said what they would do. Good experience all around
Did what they said what they would do. Good experience all around
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by deanjyl1207
Verified Customer
Verified Customer
Feb 12, 2025 -
Seguin Chevrolet responded
Dear deanjyl1207,
Thank you for your wonderful review! We’re thrilled to hear that your experience with us was so positive. Our team is committed to providing the best service possible, and it’s great to know we met your expectations. We look forward to serving you again in the future!
Sincerely,
Jeremy Sims, General Manager
Fair proving with amazing staff!
! The whole process was super easy and straightforward. Will definitely be back
! The whole process was super easy and straightforward. Will definitely be back
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by noradelamontanya
Verified Customer
Verified Customer
Feb 12, 2025 -
Seguin Chevrolet responded
Dear noradelamontanya,
Thank you for the wonderful 5-star review! We're thrilled to hear that you had an easy and straightforward experience with us. We look forward to serving you again in the future!
Sincerely,
Jeremy Sims, General Manager
Ivan and Ro were awesome and made sure we got the truck
we needed at the best possible price
we needed at the best possible price
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by mbarattino25
Verified Customer
Verified Customer
Other Employees Tagged:
Ivan Perez
Jan 23, 2025 -
Seguin Chevrolet responded
Dear mbarattino25,
Thank you for your fantastic review! I’m delighted to hear that Ivan and Ro went above and beyond to help you find the perfect truck at the best price. We’re grateful for your business and look forward to serving you again in the future.
Sincerely,
Jeremy Sims, General Manager
It's was the best experience I had with the service and
the company had no problems and explained everything to my understanding
the company had no problems and explained everything to my understanding
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by i.ramos1972
Verified Customer
Verified Customer
Jan 21, 2025 -
Seguin Chevrolet responded
Dear i.ramos1972,
Thank you for your kind words and for sharing your experience! I'm thrilled to hear that our team provided clear and excellent service, making your visit seamless. We look forward to assisting you again in the future.
Sincerely,
Jeremy Sims, General Manager
My truck buying experience at Seguin Chevrolet was
exceptional. Sales staff were knowledgeable and professional. From the time I arrived till I was departing was less than four hours
Overall the best
exceptional. Sales staff were knowledgeable and professional. From the time I arrived till I was departing was less than four hours
Overall the best car buying experience I have ever been involved with.
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by Snappy
Verified Customer
Verified Customer
Jan 21, 2025 -
Seguin Chevrolet responded
Dear Snappy,
Thank you so much for the review! We're thrilled to hear that your truck buying experience at Seguin Chevrolet was exceptional. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Jeremy Sims, General Manager
Good people, processes need improvement.
Most improvement needed in the finance department. The prices seemed competitive.
Most improvement needed in the finance department. The prices seemed competitive.
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by h034371
Verified Customer
Verified Customer
Jan 21, 2025 -
Seguin Chevrolet responded
Dear h034371,
Thank you for taking the time to share your feedback! We're glad to hear that you had a positive experience with our team. We also appreciate your insights regarding our finance department and will work towards improving our processes to better serve our customers. Your input is valuable, and we hope to continue earning your trust.
Sincerely,
Jeremy Sims, General Manager
Brian and Lloyd made the buying process so smooth and
easy. Give these boys a raise because they deserve it!! Need a truck? Come to Seguin Chevy and experience a laidback and professional buying experien
easy. Give these boys a raise because they deserve it!! Need a truck? Come to Seguin Chevy and experience a laidback and professional buying experience.
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by mholbrook0
Verified Customer
Verified Customer
Other Employees Tagged:
Lloyd Shultis
Jan 09, 2025 -
Seguin Chevrolet responded
Dear mholbrook0,
Thank you for your fantastic feedback! We’re glad to hear that Brian and Lloyd provided you with a smooth and easy buying experience. We truly appreciate your kind words and look forward to helping you again in the future!
Sincerely,
Jeremy Sims, General Manager
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