Brian Lopez | Page 12

Seguin Chevrolet responded

Dear bcharles41078, Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that you’re enjoying your new car. Providing professional and attentive service is what we strive for, and we truly appreciate your feedback. We look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Abigail, Thank you for bringing this to our attention. I’m truly sorry to hear about the way you were treated during your visits. This is not the level of service we strive to provide, and I assure you that your concerns will be addressed with our team. Your experience should have been much more welcoming, and we appreciate your feedback to help us improve. Please don't hesitate to reach out, so we make things right and can come towards a resolution. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear T Macias, Thank you for your wonderful review! We're thrilled to hear that our team provided you with such a positive experience, even after hours. We pride ourselves on our customer service and are glad that our sales and finance staff took great care of you. We look forward to welcoming you back for any future needs! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Estimado Esteban Arriaga, Muchas gracias por tu amable reseña de 5 estrellas. Nos alegra saber que quedaste muy contento con nuestro servicio y que nuestro equipo te trató con amabilidad. ¡Apreciamos tus felicitaciones y esperamos seguir brindándote un excelente servicio en el futuro! Sinceramente, Jeremy Sims, Gerente General

Seguin Chevrolet responded

Dear CRYSTALLONGORIA41486, Thank you for your 5-star review! We’re thrilled to hear that you and your wife had a great experience with our service and enjoyed the coffee. It’s wonderful to know that you felt welcomed and satisfied. We appreciate your feedback and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Maria, I'm truly sorry to hear about your experience and the frustration you felt during the trade-in process. Your feedback is very important to us, and I want to assure you that we take your concerns seriously. We will review this matter internally to ensure that future interactions align with the standards we strive to maintain. If there's anything further you'd like to discuss, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear viescavalerie12, Thank you for the fantastic review! We're delighted to hear that our team was helpful and friendly, and that you left with exactly what you wanted. Enjoy your new vehicle! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Bossco, Thank you for your fantastic review! We're thrilled to hear that Brian Lopez provided exceptional service and helped you find the best options with his expertise. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Hi SuperBreaker, Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear LOANSBYSNEEDHAM, Thank you for your fantastic review! We're glad that Peyton provided you with the best car buying experience you've ever had. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Jeremy Sims General Manager