Brian Mayfield

Good customer service, they've very friendly people in charge of attending request for information and purchases, they were especially pleasant with me charge of attending request for information and purchases, they were especially pleasant with me More

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I considered their system to be very good and efficient at meeting customers' requirements , supported by expert staff at meeting customers' requirements , supported by expert staff More

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Its knowledgeable customer service department was kind enough to respond very quickly with all the vehicle's features. They also suggest different purchasing alternatives based on my current funds enough to respond very quickly with all the vehicle's features. They also suggest different purchasing alternatives based on my current funds More

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DO NOT BUY FROM ALM FORD OF MARIETTA – POSSIBLE LEGAL VIOLATIONS I purchased a 2022 Jeep Grand Cherokee from ALM Ford of Marietta over four months ago, and they have completely failed to provide my titl VIOLATIONS I purchased a 2022 Jeep Grand Cherokee from ALM Ford of Marietta over four months ago, and they have completely failed to provide my title, registration, or permanent tag. My temporary tag expired in December, leaving me with a car that I cannot legally drive—all because this dealership has refused to fulfill its most basic legal obligation. This is not just poor customer service. This is potentially illegal. Under Georgia law (O.C.G.A. § 40-3-32), a dealer must file the vehicle title within 30 days of sale. ALM Ford of Marietta has completely failed to do this, violating my rights as a consumer and state law. Their failure to deliver on services I have already paid for—including title, tax, and registration fees—could also violate the Georgia Fair Business Practices Act (O.C.G.A. § 10-1-390). To make matters worse, no one at this dealership has even attempted to contact me to fix this issue. No updates, no apologies, no accountability—just complete silence. I have called repeatedly, only to be met with endless delays, excuses, or voicemail boxes that are full. I have already drafted formal complaints with the Georgia Department of Revenue Motor Vehicle Division (DOR), the Better Business Bureau (BBB), and the Georgia Attorney General’s Consumer Protection Division. If ALM Ford of Marietta does not resolve this immediately, I will file those complaints and escalate further—including legal action if necessary. Think twice before buying from this dealership. If they can’t even handle a basic legal requirement like filing a title, imagine the nightmare you’ll face if you have a serious issue with your car. Save yourself the time, stress, and legal trouble—buy from a dealership that actually follows the law. More

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Very considerate and attentive at this dealership when it comes to responding to customer request and concerns comes to responding to customer request and concerns More

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