Bryan Milan
Bryan Milan at Chapman Ford

Bryan Milan

Internet Sales

Chapman Ford

3950 N 89th St.
Scottsdale, AZ 85251

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2 Reviews
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2 Reviews

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2 Reviews of Bryan Milan

February 07, 2025

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Bryan Milan at Chapman Ford is very douchey. He lied to me and pulled a “bait and switch” on me. He said they would order a Raptor R for me at MSRP, $117,000, if I came down and put down a non-r More

by jamieprater
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Recommend Dealer
No
Feb 07, 2025

Chapman Ford responded

Hello Jamie,  Thank you for bringing your concerns to our attention. Albeit a completely incorrect account of our interaction with you. We have multiple communications in writing with you stating there is a market adjustment.  There is no bait and switch; we were very upfront about the market adjustment.  At more than one point, you acknowledge the fact you were advised we were asking for a market adjustment and that we would be willing to adjust the market adjustment for you but that you still would not be interested. Best regards, Jamie Palmisano Internet Director Chapman Ford

Feb 09, 2025

jamieprater responded

I’m completely correct and you are completely incorrect. Bryan saw “gullible sucker” on my forehead and tried to take advantage of me. He promised to order at MSRP and pulled a “bait and switch” on me and lied to get me in. Jamie

Feb 09, 2025

jamieprater responded

Do you have the recording of the telephone conversation when I spoke to Bryan on the phone? No, you don’t because If you did, you would know that he lied to me and pulled a bait and switch and told me that he could get me the truck at MSRP. Yes, we did discuss a market adjustment, but that doesn’t change the fact that he still lied to me and did a bait and switch to get me into the showroom. Do you have a recording of our phone conversation?

Feb 09, 2025

jamieprater responded

Do you have a recording of our phone conversation? No, I don’t think you do. If you did, you would know that Brian lied to me and pulled a bait and switch. On our phone conversation, he said that he could get me the truck for MSRP with no market adjustment. When I got into the showroom, he added the market adjustments and yes, we did discuss it as I tried to get him to come way down, but he refused. You don’t know what he promised me on the phone because there is no Recording of our phone call.

March 30, 2023

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We really enjoyed working with our salesman, Christian. His energy, enthusiasm and willingness to go the extra mile gave us confidence and left a great impression of the Chapman Ford dealership. Thank you, More

by Renée
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Knox, Christian Patrick

Mar 31, 2023

Chapman Ford responded

Renee Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours, which motivates us to continue developing 5-star service for our valued guests! Chapman Ford

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