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Brian Trevino
Refer Me
62 Reviews
Dealership Experience
19 yrs, 4 mos
Industry Experience
23 yrs, 4 mos
Specialties & Trainings
VW Certified Sales
62 Reviews of Brian Trevino
May 12, 2020
New car back for 3 items to be installed and reviwed I recently bought a new 2019 Jetta from Westside, as I had gotten my others from them and was very pleased with the deal and service plus the customer I recently bought a new 2019 Jetta from Westside, as I had gotten my others from them and was very pleased with the deal and service plus the customer professionalism of the staff. Things have changed in 2 years. I needed 3 things to be done on my new car. 1) install the heated seats (wasn’t done, need to go back) 2) my “Change oil light” on dash came on, needed to be reset. ( wasn’t done, need to go back) 3) install my new car plates. (Completed) They knew the car needed to be sent out for the install of the seats that should have been arranged prior to me coming out, it wasn’t. I made arrangements 1+ weeks prior to this appointment to have a loaner and I thought it was all prearranged surprise to me. So I’m on hold as to when this will finally be completed. The service person that I was handed to was less than personable, he never greeted me or introduced himself, in fact he “never” looked up from his computer. I don’t know if he was working on my order or somebody’s else’s. So am I a pleased or happy returning customer? No I’m not. I’m hoping they don’t forget about install agreement and will be contacting me soon. I’ll update this review later once things are really installed and fixed. More
by SUEPELTIER-DAVIDSON
Verified CustomerOther Employees Tagged: Don Hiltunen , Carole Jean Anderson, Marc Carden, Doug Karnuth, Craig in the service department
Helpful 
May 02, 2020
Westside VW is the BEST! Tom Daly is not only someone you can trust, but makes it a pleasure to buy from him! I will buy my next car at Westside VW. Tom Daly is not only someone you can trust, but makes it a pleasure to buy from him! I will buy my next car at Westside VW. More
by BKOVERLID
Other Employees Tagged: Tami Willett, Craig Erickson, Don Hiltunen , Marc Carden, Nick Ciardelli, Greg Henry, Craig Schow, Brian Sommer, Rick Tedesco
May 01, 2020
Love my Luther Westside Service! Thank You as always. Helpful, nice, attentive, social distanced. I felt safe at the dealership and in the waiting area. Helpful, nice, attentive, social distanced. I felt safe at the dealership and in the waiting area. More
by whiteisstephanie
April 11, 2020
I’m always satisfied with services provided on my vehicles at Luther Westside VW St Lous Park. Great customer service all around. Thank you all. vehicles at Luther Westside VW St Lous Park. Great customer service all around. Thank you all. More
by ROSHERFLO
Other Employees Tagged: Carole Jean Anderson, All in Service Department for multiple services on vehicles
November 28, 2019
Excellent service all around. Service advisor friendly and professional, responded well to all questions and concerns. Service was done on promised time. Facil service all around. Service advisor friendly and professional, responded well to all questions and concerns. Service was done on promised time. Facilities were also of high quality. More
by DITTM001
Other Employees Tagged: Rick Tedesco
November 02, 2019
Brian Trevino Review I've worked worked with Brian several times now and have always received A+ service. Always super professional and fun. Goes way out of the way to hel I've worked worked with Brian several times now and have always received A+ service. Always super professional and fun. Goes way out of the way to help in any way possible. Thanks Brian. More
by Batman5146
November 01, 2019
Fast, fun and friendly! Great service department. They addressed my concerns and handled everything expertly and completed everything as discussed. Great set of tires and I a Great service department. They addressed my concerns and handled everything expertly and completed everything as discussed. Great set of tires and I am all set for a Minnesota Winter. More
by cmbergie1
October 29, 2019
Great Staff The Staff was great and went out of their way to accommodate me. My bigger issue is that I have had this car for 19 months and had 4 recalls and the The Staff was great and went out of their way to accommodate me. My bigger issue is that I have had this car for 19 months and had 4 recalls and the Audi digital dash replaced. More
by chris
Other Employees Tagged: Nick Ciardelli, Rick Tedesco, Dan Vick
October 17, 2019
5 Stars for Carole Jean and Brian Trevino I purchased a new car from Brian 4 years ago so when I was in need of a new used car for my son I knew who to call. Brian connected me with Carole J I purchased a new car from Brian 4 years ago so when I was in need of a new used car for my son I knew who to call. Brian connected me with Carole Jean. He hit the mark, Carole offered outstanding customer service and made the transaction both friendly and easy! A big thank you to Brian Trevino and Carole Jean for another 5 star Luther West Side experience. More
by TESS.HOHMAN
Other Employees Tagged: Carole Jean Anderson
October 15, 2019
Juri was great My sales associate, Juri, made this a easy, painless, enjoyable experience.I would certainly come back - and I have over and over, and over. This is My sales associate, Juri, made this a easy, painless, enjoyable experience.I would certainly come back - and I have over and over, and over. This is my 4th VW Jetta. More
by RTUW
Other Employees Tagged: Craig Erickson , Juri Loginov
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