Brian Yamraj

Excellent experience with professional people assisting in guiding me in the right direction. David and Jeff were outstanding and elevated a normally tiresome experience into a memorable one in guiding me in the right direction. David and Jeff were outstanding and elevated a normally tiresome experience into a memorable one More

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Sara provided excellent customer service. All responses were prompt and professional. Consistently the best Service Representative at Crown. My Range Rover was due for a software update for a All responses were prompt and professional. Consistently the best Service Representative at Crown. My Range Rover was due for a software update for a recall. My appointment was made, and vehicle brought in right away. Additionally, she helped me coordinate with Brian from the Parts Department to assist in ordering the needed part for my Defender and assisted in ensuring that once received she would help to facilitate its installation. Brian was exceptional in reviewing my Defender to ensure only the parts that were needed were ordered, placed the order and arranged the purchase within 30min. I had previously gone to another facility for the Defender parts and waited 7 days before I even got a response which was only to advise they hadn't heard anything back from their ordering processing contact. EXCEPTIONAL all round. More

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